Senior Product Analyst - Customer Journey, Sales Quoting

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world.

Progress starts with you.

We are seeking a Senior Product Analyst to support the evolution of Visa's enterprise Sales Quoting capabilities within the Customer Journey and Sales tools organization. This role will be part of the Sales Quoting value stream, helping drive the requirements, design, and delivery of quoting solutions used by sales teams across Visa globally.

As a key member of an agile product team, the Senior Product Analyst will work closely with business stakeholders, product managers, and technology partners to gather and refine requirements, translate business needs into well-defined user stories and features, and support the delivery of scalable quoting capabilities. This role plays a critical part in ensuring our quoting platform enables sellers to efficiently create accurate, compliant, and timely quotes for customers.

The ideal candidate combines strong business analysis skills with product delivery experience and thrives in a cross-functional environment focused on continuous improvement and value delivery.

Focus Area

As part of the Sales Platform team, this role will focus on supporting the enterprise quoting platform used by Visa's global sales teams. The Senior Product Analyst will help translate business requirements into actionable development work, partner with technology teams on solution design and delivery, and ensure successful adoption through documentation, training, and enablement.

Key Responsibilities

Requirements & Analysis

• Partner with business stakeholders and product leadership to gather, analyze, and document requirements related to enterprise quoting capabilities.
• Translate business needs into detailed user stories, features, and acceptance criteria aligned with Agile delivery practices.
• Support backlog refinement, prioritization, and sprint planning activities.

Solution Design & Delivery

• Collaborate closely with technology teams to design and deliver scalable quoting solutions.
• Support solution validation, testing, and release readiness to ensure business requirements are met.
• Participate in sprint reviews and provide feedback to ensure alignment with business objectives.

Sales Quoting Platform Support

• Contribute to the continuous improvement of Visa's enterprise quoting platform and related sales enablement tools.
• Identify opportunities to streamline quoting workflows, improve seller productivity, and enhance user experience.

Stakeholder Engagement

• Act as a key liaison between business teams, product management, and technology partners.
• Communicate product updates, gather feedback, and ensure alignment across stakeholders.

Documentation, Training & Enablement

• Develop and maintain functional documentation, process flows, and product guidance.
• Support training and enablement activities to ensure successful adoption of quoting capabilities by sellers and business users.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications

• 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
• 5+ years in product management, product ownership, business analysis, or sales operations.
• Experience supporting sales platforms, quoting tools, CRM systems, or sales enablement technologies. Demonstrated experience translating business requirements into user stories, features, and product backlog items within an Agile environment.
• Strong collaboration skills with the ability to work effectively across business, product, and engineering teams.
• Experience supporting end-to-end product delivery, including requirements gathering, testing, and release support.
• Excellent communication, documentation, and stakeholder management skills.

Preferred Qualifications

• 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Experience with sales quoting, CPQ platforms, or enterprise sales tools.
• Familiarity with Agile tools such as Jira, Confluence, or similar backlog management platforms.
• Experience working within large-scale enterprise technology environments.
• Ability to support training, user enablement, and change management for new product capabilities.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 131,600.00 to 210,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.