Human Resources - HR Business Partner

Position Summary

The HR Partner supports assigned business units by promoting, communicating and implementing human resources strategies and initiatives, and providing day to day operational support. The HR Partner builds and maintains influential relationships by being a strategic partner with all levels of management and serving as an advocate for employees. They are responsible for coordinating and coaching activities related to employee relations, compliance, training, recruiting and compensation and benefits.

Essential Job Functions & Accountabilities

Employee Relations

• Provides day to day performance management guidance to management, including coaching, counseling, career development and disciplinary actions.
• Works closely with management and employees to improve work relationships, build morale and increase productivity and retention.
• Conducts stay interviews, exit interviews and pulse surveys, and provides feedback and recommendations to HR and sector leadership.
• Participates in resolving employee relations issues.
• Collaborates with leadership in the development and maintenance of policies and procedures.
• Other duties as assigned.

Compliance

• Provides HR policy guidance and interpretation.
• Maintains in-depth knowledge of applicable employment laws. Provides related direction and consults with legal to discuss and resolve issues as needed.
• Assists with the completion of government-mandated compliance reporting and activities.
• Ensures compliance with legal and corporate guidelines.

Training/Facilitation

• Identifies needs, then partners with Talent Management to develop and conduct training for sector management and employees.
• Schedules and monitors various training programs.
• Recommends and researches outside training as needed.
• Facilitates sessions with clients as needed.

Recruiting

• Cultivates relationships within individual sectors to support pipeline of potential candidates.
• Assists with workforce planning and organizational design.
• Assists and coaches clients with internal promotions, relocation packages and position reassignments.

Compensation & Benefits

• Assists sector leadership, in collaboration with the Compensation & Benefits Partner, in reviewing and recommending base compensation changes and annual bonuses during review cycles, as well as advising on internal equity and retention efforts.
• Receives and addresses employee questions regarding compensation and benefits plans.
• Consults and coordinates with Compensation & Benefits Partner as needed.

Core Competencies

Communication

• Keeps others well informed and prioritizes audiences, accuracy, and timeliness.
• Facilitates an efficient, consistent workflow and exchange of information.
• Adjusts communication based on needs and make-up of audience.

Integrity

• Leads by example, challenges assumptions, and creates candid feedback loops.
• Aligns personal actions and words, extends and receives trust, and upholds commitments.
• Maintains the confidence of clients and colleagues, especially when handling sensitive information.

Quality Orientation

• Creates a sense of urgency to tackle problems and rewards responsiveness.
• Recognizes opportunity for improvement, creating and supporting processes and feedback to improve results.
• Holds others accountable for doing their best work.

Teamwork/Inclusion

• Promotes a culture of collaboration across roles and teams.
• Navigates difficult conversations with diplomacy and leverages cooperative efforts to resolve conflict.
• Confronts exclusionary behavior and participates productively in discussions of diverse, sensitive societal topics.

Continuous Learning

• Pursues challenging assignments and new knowledge.
• Encourages experimentation when faced with new challenges.
• Examines mistakes, clarifies lessons learned, and applies to future work.

Functional/Technical Expertise

• Leverages area of expertise to contribute to team and company goals.
• Promotes an environment where people openly share their expertise, experiences, opinions, ideas, and perspectives.
• Maintains knowledge, skills, and abilities relevant to success throughout job functions.

Leadership

INSPIRES THE ORGANIZATION

• Personifies the values of the organization and champions organizational culture and vision, earnestly supporting and mobilizing decisions made by organizational leadership.
• Navigates ambiguity and change in a positive way, proactively seeking support from leadership when needed.

FOCUSES ON CLIENT EXPERIENCE

• Fosters positive client relationships and coaches others to do the same, striving for best-in-class service and internal and external client satisfaction.
• Anticipates and responds proactively to changes in client needs, priorities, and/or expectations, ensuring quality results.

DEVELOPS THE STRENGTHS OF OTHERS

• Demonstrates empathy and builds strong relationships with colleagues.
• Seeks and shares productive feedback with candor to help others grow, celebrating the effort, progress, and everyday wins of colleagues.

DRIVES ACCOUNTABILITY, QUALITY, AND INNOVATION

• Expects and drives high-quality results and welcomes innovative strategies, especially in times of change.
• Models financially responsible behaviors and coaches others to be fiscally mindful as employee-owners.

Required Education, Experience, Licenses & Technical Competencies

• Bachelor's degree in Human Resources, Psychology, Business Administration or related field preferred. Equivalent years of experience may be considered in lieu of degree.
• Minimum 7 years of experience in an HRBP or generalist role required.
• HR certification preferred (SHRM/HRCI).
• Must demonstrate proficiency in all core competencies as described and characterized in the job description.
• Ability to analyze and interpret data to build a business case and demonstrate influencing skills in presenting the business case to key stakeholders.
• Ability to make decisions and solve abstract problems using experience and skill set while working under pressure.
• General knowledge of local, state and federal employment laws, wage and hour laws and employment practices, policies and procedures.
• Conflict management and resolution skills.
• Takes a consulting approach with management and employees in identifying potential issues, solutions, and recommendations.
• Strong public speaking and presentation skills for training and instruction of others within the organization.
• Maintain an in-depth understanding of the overall business, as well as company policies and procedures.
• Effectively develops and manages relationships with individuals at all levels in the organization.
• Demonstrated MS Office skills (specifically Outlook, Word, Excel, Access & PowerPoint) and knowledge of HR systems.
• Ability to maintain confidentiality of information.

Physical & Other Requirements

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Ability to read, write and communicate in English.
• Quarterly travel, approximately 3-5 times per year.