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Hybrid Medical Assistant

Mass General Brigham Community Physicians
remote work
United States, Massachusetts, Somerville
399 Revolution Drive (Show on map)
Apr 06, 2026
Mass General Brigham's Population Health team is committed to improving preventive care delivery for older adults through innovative, accessible, and patient-centered onsite in person and increased virtual care.
You will support the new Annual Wellness Visit Program. You will also have the opportunity to support other programs, of similar patient populations, to support patient volumes.
Under the direct supervision of a provider, the Population Health Medical Assistant plays a critical role in this mission by partnering with Advanced Practice Providers (APPs) to deliver seamless, high-quality virtual visits. Through careful preparation, documentation, and patient engagement, the PHSO Medical Assistant (MA) ensures each visit is efficient, comprehensive, and personalized to the patient's needs.
This position supports the Population Health team's broader goal within the new program.
1.Increasing completion rates for Annual Wellness Visits among Medicare patients.
2.Enhancing access to preventive care through virtual and in person modalities.
3.Reducing provider administrative burden and optimizing clinical workflows.
4.Coordinating follow-up visits
5.Assisting to gather information outstanding to close care gaps
6.Supporting PHSO programs annual wellness visits, cardiac kidney metabolic, advanced chronic kidney disease programs in clinical support responsibilities as a medical assistant to these teams
As part of the Population Health department, this role contributes to Mass General Brigham's systemwide efforts to improve quality, equity, and patient experience while supporting sustainable, value-based care for aging populations.

What You'll Bring
  • High School Diploma or Equivalent required
  • Can this role review and consider experience in lieu of a degree? No
  • Basic Life Support [BLS Certification] preferred
  • Certified Medical Assistant - Active Certification required
  • Direct MA experience or medical field work 1-2 years at least required
  • Experience with annual visits, rooming and supporting geriatric patients who receive Medicarebenefits is a plus
  • Phlebotomy experience highly preferred

What You'll Support

TEAM supports Pre - Op Optimization & 6 hospitals within MGB, one of which is Newton-Wellesley Hospital, where we need support!

The MA supports geriatric population and supports the provider. MA will conduct wellness visits virtually and in person. This role conducts virtual annual assessments.

Skills for Success

Duties include conducting initial assessment, rooming, vital signs, as well as risk assessment is important with patients to update provider on their history.

  • Exceptional interpersonal and communication skills are essential for success in this position.
  • Ability to prioritize tasks in complex and busy environments.
  • Accuracy and attention to detail.
  • Comply with all local, state, and federal privacy and confidentiality rules and regulations.
  • Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
  • Comprehensive knowledge of medical terminology, procedures, and protocols.
  • Proficiency in electronic health record (EHR) systems and medical office software.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Managing one's own time and the time of others

For TEAM Thursdays onsite:

  • Roomthe patient
  • Take vital signs and document in Epic patient record
  • Perform EKG and upload to Epic patient record
  • Supply and stock the patient room with MRSA / MSSA swabs
  • Collect completed MRSA/MSSA swabs and sent to testing
  • Perform labs and send for testing
  • Phlebotomy experience/training


    Hybrid Working Model Requirements

    • M-F Eastern Business Hours 8am or 830am ET start time required.
    • Newton-Wellesley Hospital, Thursdays, 2000 Washington St, Newton, MA 02462 Blue Bldg., Suite 100. Onsite with patients, rooming, and labs and vitals. TEAM supports Pre - Op Optimization & hospitals within MGB, the MA is assigned to Newton Wellesley.
    • Assembly Row Onsite every other Tuesday, Virtual appointments with patients
    • 3-4 days will be work from home, depending on the week, candidate must be flexible for business needs.
    • Remote workdays require stable, secure, quiet, compliant work station with your MGB secured equipment


    Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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