Business Services Support

As a Business Services Coordinator at JLL, you'll be the essential link between exceptional workplace experience and operational excellence. In this dynamic client-facing role, you'll combine administrative expertise with hands-on facility support to ensure our Houston workplace runs seamlessly every day. You'll serve as the welcoming first point of contact for workplace requests while providing comprehensive business support-from coordinating meetings and managing office supplies to performing light maintenance tasks like furniture assembly, minor repairs, and space reconfigurations. Your service-oriented mindset and outstanding interpersonal skills will shine as you interact with everyone from C-suite executives to vendors, creating memorable workplace experiences that reflect JLL's commitment to transforming how people work. This role is perfect for someone who thrives in a varied, fast-paced environment where no two days are exactly alike, and where your contributions directly impact the comfort, safety, and functionality of our workplace.

* Provide comprehensive administrative support including meeting coordination, scheduling, visitor logistics, purchase order processing, and maintaining office supplies and documentation for smooth business operations.

* Serve as first point of contact for workplace and facility requests, liaising with vendors and service providers to ensure timely resolution while maintaining exceptional customer service across all organizational levels.

* Perform basic handyman and maintenance tasks such as furniture assembly, hanging signage, light bulb replacement, minor repairs, and supporting workspace moves and reconfigurations to maintain functional, well-presented environments.

* Conduct regular facility inspections and coordinate with external vendors for specialized maintenance, promptly identifying and escalating safety issues while maintaining accurate documentation for compliance.

* Support workplace experience initiatives including office event coordination, meeting room preparation, and visitor management to create welcoming, professional environments that exceed client expectations.

* Follow and promote JLL's safety, sustainability, and compliance standards across all activities, supporting emergency procedures and maintaining workplace assets to high standards of functionality and appearance.

* Respond proactively to changing priorities and multiple concurrent tasks with minimal supervision, identifying opportunities for operational improvements while building positive relationships with internal teams, clients, and external partners.

* High school diploma or equivalent with minimum 2 years of relevant office support or facilities experience, demonstrating proven administrative and business support capabilities ideally within facilities management or corporate environments.

* Basic handyman or maintenance experience with practical skills in furniture assembly, minor repairs, and general building maintenance tasks (carpentry, light electrical, or plumbing knowledge preferred).

* Exceptional customer service and communication skills with demonstrated ability to interact professionally and courteously with diverse stakeholders including C-suite executives, high-net worth individuals, and colleagues in client-facing situations.

* Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) for daily administrative tasks, documentation, and business communications.

* Physical capability to perform varied handyman tasks including lifting and moving furniture, climbing ladders, and working in various conditions, with manual dexterity for equipment setup and minor repair activities.

* Strong organizational abilities and self-management skills with proven capacity to prioritize multiple tasks effectively, work independently, and maintain attention to detail in fast-paced environments.

* Understanding of workplace health and safety requirements with commitment to identifying and escalating risks, following safety protocols, and maintaining compliance with emergency procedures and incident reporting standards.

* Associate's degree or vocational certification in Facilities Management, Building Trades, or related field demonstrating formalized technical training.

* Health & Safety or trade-related certifications such as First Aid, Electrical Safety, Fire Warden, or similar credentials.

* Experience with work order or facility management systems (Corrigo or similar CMMS platforms) for efficient service coordination and documentation.

* Previous experience in hospitality, corporate services, or workplace experience environments supporting high-level executives or delivering premium client services.

* Knowledge of sustainability practices and environmental management principles applicable to corporate workplace settings.

Location: Houston, TX

Shift: 1st shift