Retail Manager Resort Outlets

Retail Manager - Resort Outlets

Location: Slick Rock Clubhouse - Retail Office

Reports To: Director of Retail

Supervises: Uniform Coordination & Uniform Shop Attendants

FLSA Status: Exempt

Position Summary

The Retail Manager oversees the strategic merchandise planning, buying, and daily operations for Horseshoe Bay Resort's diverse retail portfolio. This role is responsible for ensuring that all apparel, gifts, and branded merchandise reflect a premium luxury experience while consistently driving sales and optimizing margins.

Managed Outlets Include:

• Marina Ship Store & Bayside Landing (Yacht Club)
• Head Game, Holiday Store, and Jersey Lily
• Pro Shops at Horseshoe Bay Resort Center

Key Responsibilities

• Assortment Planning: Lead the development of resort-themed collections and seasonal merchandise plans.
• Vendor & Product Management: Oversee vendor selection, manage purchase orders, and lead product development initiatives.
• Performance Analysis: Regularly analyze sales data, sell-through rates, and inventory turnover to maximize profitability.
• Leadership & Collaboration: Partner with retail associates to set sales goals and execute high-impact promotional strategies.
• Visual Excellence: Direct store floor sets and visual merchandising to ensure brand consistency across all outlets.
• Operational Oversight: Track production timelines and vendor compliance; supervise the Uniform Shop team to ensure property-wide standards are met.

Employment Standards

• Education: Bachelor's degree in Merchandising, Business, or a related field (preferred).
• Experience: 3-5 years of progressive experience in buying, merchandising, or retail planning.
• Skills: Expert-level understanding of retail math, inventory analysis, and luxury service standards.

Internal Job Board Description

Advance Your Career in Luxury Retail Management! Horseshoe Bay Resort is looking for a strategic Retail Manager - Resort Outlets to lead our diverse shopping experiences. From the Marina Ship Store to our luxury boutiques, you will be the driving force behind our resort-branded collections and assortment planning. This is an Exempt leadership role that supervises our Uniform Shop team and works directly with the Director of Retail to shape the guest experience. If you have 3-5 years of merchandising experience and a sharp eye for luxury trends, we invite you to apply and lead our retail team to new heights!

ATS Screening Questions (Yes/No)

1. Do you have at least 3 years of experience in retail buying, merchandising, or planning?
2. Do you have a Bachelor's degree in Merchandising, Business, or a related field?
3. Have you previously managed or supervised a team in a retail environment?
4. Are you experienced in analyzing retail KPIs such as sell-through rates, margins, and inventory turnover?
5. Do you have experience developing resort-branded or private-label merchandise?
6. Are you proficient in managing vendor relationships and tracking production timelines?
7. Have you led visual merchandising initiatives or designed store floor sets?
8. Are you available to work 5 days a week, including weekends or holidays as required by business necessity?
9. Do you have experience working in a luxury resort or high-end boutique environment?
10. Are you comfortable overseeing multiple retail locations simultaneously?

Consolidated Benefits (For both roles)

• Medical, Dental, & Vision Insurance
• 401(k) with Employer Match
• Subsidized Associate Housing & Shuttle Service
• Golf & Amenity Privileges (based on occupancy)
• Crescent Hotels & Resorts Discounts (100+ properties)
• Paid Vacation & Holidays