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Director Information Technology Entity - Jacksonville NC

UNC Health Care
United States, North Carolina, Jacksonville
317 Western Boulevard (Show on map)
Apr 06, 2026

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Responsible for the overall planning and organizing the Information Technology function for an entity of the health system in alignment with system-wide IT strategy and enterprise architecture. Serves as the primary contact for entity leadership into the IT organization, and supports the implementation of system-wide and entity-specific IT initiatives by organizing and communicating to key entity leadership and operational functions.

We are looking for candidates who not only possess technical expertise but also demonstrate a strong and comprehensive understanding of Onslow Memorial Hospital's existing IT environment. This includes familiarity with the hospital's current systems, infrastructure, applications and workflows, which will enable the successful candidate to integrate seamlessly and contribute effectively from the outset.

Additionally, an appreciation for Onslow Memorial Hospital's organizational culture is highly valued. We're seeking individuals who recognize the importance of collaboration, adaptability, and communication within our unique workplace, and who can thrive in an environment that places a premium on patient care and teamwork.

It is preferred that candidates have a clear grasp of Onslow Memorial Hospital's strategic priorities and long-term goals. Understanding where the organization is headed will help ensure that the new team member's contributions are aligned with our vision for growth and continued excellence in healthcare delivery.

Responsibilities:

1. Communication - Effectively communicates strategies, expectations, and responsibilities to teammates, key stakeholders, and executive leaders both within IT and the Entity. Actively listens and addresses issues and concerns promptly.
2. Stakeholder Collaboration - Work closely with clinical leaders, physicians and entity administrators to understand technology needs and identify opportunities for technology-driven improvements in patient care and hospital operations. Act as the liaison between hospital leadership, IT teams and third-party vendors for ongoing maintenance work, security reviews and contract administration.
3. Customer Focus - Creates exceptional customer relations by building and maintaining strong relationships. Acts as a trusted advisor to ensure customers achieve their desired outcomes using existing or emergent IT solutions. Exhibits executive presence, courtesy, cooperation, and respect towards customers.
4. Leadership - Build and maintain authentic and effective connections between IT, Entity leadership team and executives to influence and advance the systems' strategies and roadmaps. Directs entity-level business analysis and overall IT communications, develops goals and objectives, and administers policies, procedures and processes as needed.
5. Strategic Planning & Financial Awareness - Aligns IT and entity-level objectives with organizational strategic plans. Assists in the development of operating budget and capital requests. Monitors financial performance and adjusts resources to maximize value delivered by IT while maintaining exceptional quality and service.
6. Technical Support Administration - Consults and provides technical support on technical aspects of entity-specific IT contracts. Oversees project budgets once established and implements projects in accordance with established project plan.
7. Emergency Management - Participate in emergency response events by collaborating with system or entity incident response teams, effectively communicating between IT and entity response team to provide incident response decisions and updates on activities, coordinating local technical response, investigation and recovery efforts.

Other Information

Education Requirements:
* Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).
Licensure/Certification Requirements:
* No licensure or certification required.
Professional Experience Requirements:
* If a Bachelor's degree: Eight (8) years of related experience and five (5) years of progressive management experience.
* If an Associate's degree: Twelve (12) years of related experience and five (5) years of progressive management experience.
* If a High School diploma or GED: Sixteen (16) years of related experience and five (5) years of progressive management experience.
Knowledge/Skills/and Abilities Requirements:

  • Understands and applies principles, procedures, requirements, regulations, and policies related to specialized expertise.
  • Strong communication and relationship-building skills.
  • Strategic thinking and problem solving.
  • Leadership and team management.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Affiliate Support

Work Type: Full Time

Standard Hours Per Week: 40.00

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Jacksonville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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