Operations Manager

As an Operations Manager, you hold responsibility for coordinating activities that improve efficiency, streamline processes, and drive consistency within the market. In this position, the Operations Manager will also act as the floating store manager and guide the team in daily store sales and operations.

This role will be responsible for Houston, Texas region.

• Serve as primary partner to the Regional Managers in meeting hiring goals for store employees and driving new hire onboarding training and activity. Lead continuous training for current store employees.
• Lead the store team in all daily operations, including focusing on customer service by ensuring that high service standards are maintained, resolving customer issues and managing store operations efficiently.
• Support inventory management by helping to obtain product, resolve supply issues, train employees on inventory management best practices and participate in inventory counts.
• Uphold safe store operations by instructing on store standards and organization, cleanliness, record keeping and merchandising. Ensure the overall, interior and exterior, store appearance.

• High School Diploma with at least 1 year of retail store management experience required with proven success.
• Commitment and ability to work and travel within assigned market up to 50% with a valid Driver's License.
• Solid understanding of Microsoft Office Suite and Internet applications sought after.

Applicants must be authorized to work in the U.S. without employment-based visa sponsorship (now or in the future). This includes H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visas).