Director, IT Business Relationship Management

The Architectural Services segment is part of Apogee Enterprises, Inc. (NASDAQ: APOG), founded in 1949 and headquartered in Minneapolis, MN. Apogee is a growing, profitable company with annual revenues approaching $1.5 billion. It provides distinctive metal and glass solutions for enclosing commercial buildings, and glass and acrylic solutions for picture framing and display applications. Brands in the Apogee family are Alumicor, EFCO, Harmon, Linetec, Tru Vue, UW Solutions, Tubelite, Viracon and Wausau. www.apog.com

The Architectural Services segment, operating under the Harmon brand, has grown from $250M to $435M over the last 5 years through organic growth. As a fully integrated speciality sub-contractor (self-performs design, engineering, manufacturing, and field installation), Harmon is the largest full-service glazing contractor in North America, doing business in the United States and Canada.

Position Summary

The Director, IT Business Relationship Management (BRM) will act as the strategic partner for Harmon, ensuring technology solutions align with business objectives, drive efficiencies, and support growth. This position plays a crucial role in bridging the gap between business stakeholders and IT, fostering collaboration, and delivering effective technology solutions that provide business value.

The incumbent will act as a business partner for the Harmon management team, by anticipating business issues, providing technological insights, and being the liaison to represent the segment needs within the IT function and vice versa. The role will regularly participate in the Harmon leadership team.

Responsibilities

Strategic Planning.Working directly with the Harmon leadership team and Enterprise IT leadership to articulate, align and enable an IT roadmap for the segment.

• Develop an in-depth understanding of the segment strategy and key business value drivers.
• Collaborate with Harmon President, leadership team, and Enterprise IT to develop an IT strategy that aligns with the overall business strategy and supports the segment initiatives. Identify opportunities for process improvements and leverage technology to drive maximize Harmon's value proposition.
• Supports the annual operating plan (AOP) development ensuring reconciliation of ideas and initiatives as inputs for the technology roadmap and infrastructure needs and ensures the Segment needs are visible and aligned with overall Enterprise IT planning.

Solution design and evaluation.Partner with Harmon and Enterprise IT to design and evaluate technology solutions that address the identified business needs and requirements.

• Collaborate and partner with the Enterprise IT teams to represent the Services segment needs and modernize the applications for construction to serve the business.
• Plan and align the segment application portfolio against the business objectives to ensure they can be met.
• Ensure that solutions are aligned with industry best practices, scalability, security and compliance standards.
• Partner with segment leadership and Enterprise IT to create and deliver a Building Information Modeling vision and solution(s). Provide leadership with Harmon leadership team to shape and scale data analytics program.

Core System Selection and Implementation Execution.

• Partner with Harmon Leaders and Enterprise IT to select applications that enable Supply Chain Modernization and ERP replacement
• Ensure platform implementations meet business requirements by driving clarity and shared accountability with business leaders
• Take an active leadership role to system implementation with the business and IT teams.

Manage the business relationship. Act as liaison to and advocate for the segment within the Apogee IT organization.

• Develop strong working relationships within Harmon teams.
• Understand the business needs, goals, and challenges and translate them into technology opportunities with special focus on construction project management/administration, field productivity, construction supply chain management and made-to-order manufacturing.
• Help the business become better consumers of IT, be a champion for IT within the business to leverage the IT resources most effectively.

Segment IT Leadership.Lead the Harmon IT team of business analysts and ensure the needs of the segment are met by Enterprise IT resources.

• Provide functional supervision to dedicated Harmon IT team (business analysts). This includes a workforce plan, hiring, performance management, coaching and career development.
• Establish and manage the Harmon IT budget. Responsible for capital projects, forecast, vendor management, invoice processing and overall control of technology spend across the Services Segment.
• Participate in the oversight of technology service suppliers and delivery of their services at the segment level. This includes providing regular customer feedback, oversight of services agreements and commitments being met, and corrective action plan with providers if not meeting their commitments.
• Responsible for the Office Technical Health. Harmon has a unique footprint within Apogee, consisting of 15+ offices, manufacturing facilities, and job sites in North America. This role will partner with IT infrastructure to plan and execute the overall support of the footprint including infrastructure requirements for office/manufacturing location moves, etc.

Personal Attributes

The successful candidate will be expected to be a high-energy, creative and resourceful self-starter who demonstrates leadership skills, instincts, and significant capacity for work. He/she is highly intelligent and enthusiastic with a commitment to excellence. In terms of personal competencies, the successful candidate must be a hands-on leader who possesses the best combination of strategic thinking and drive to achieve tangible business results. In addition, he/she should possess the following competencies:

• Ethics: Highest level of professional integrity and honesty as well as personal credibility.
• Leadership Development Skills: Deep understanding and experience with the ability to practically apply, as well as coach others to do so.
• Functional Leadership: A confident, mature person with the ability to connect and inspire others. A proven track record of leading complex projects and teams that successfully achieve milestones and complete deliverables.
• Operational/Functional Excellence. Experience managing in an environment that continuously prioritizes operational excellence.
• Results-Oriented: A driver who possesses the ability to take actions and implement effective solutions in a timely manner often while influencing across different functions and levels of the organization.
• Problem Solver: A creative yet pragmatic problem solver. Methodical and hands-on as well as detail-oriented
• Strategic Thinking and Decision-Making: A "conceptualizer" of business strategies and objectives who can then integrate that thinking into initiatives. Excellent planning, execution and project-management skills. Strong business acumen and an in-depth understanding of the financial implications of business decisions.
• Teamwork and Interpersonal Skills: A team player and builder, receptive to ideas from others. Shares information and keeps team members and partners informed. Works effectively with others to identify and resolve issues. Excellent interpersonal skills and an ability to interact successfully with all levels of management as well as a diverse work force. Ability to understand and add value to high-level management interactions.

Education & Experience

Minimum requirements:

• Bachelor's degree in MIS, Computer Science, Engineering, Construction Management or related field.
• A minimum of 10+ years broad-based business experience, with prior experience in a similar role partnering with a business leadership team.
• At least 5 years progressive experience effectively leading and managing teams.

Preferred:

• Work experience at an Engineering & Construction (E&C) firm, including previous roles in project management, engineering, BIM, or similar. Possess knowledge or experience with:
  • Building Information Modeling (BIM) & Virtual Design Construction (VDC) solutions
  • Product Data Management (PDM), Product Life-Cycle Management (PLM), and Manufacturing Execution System (MES)
  • Construction project management tools/solutions
  • Construction field/job site environment

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Salary Range:

• $160,000 - $190,000

Our Benefits

We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)

• Incentive Plans

• 401(k) with employer contribution and match

• Employee Stock Purchase Plan with employer match

• Paid Time Off (Vacation and Sick Time)

• Paid Holidays

• Tuition Reimbursement Program

• Employee Assistance Program (EAP)

• Wellness Program

• Training and Career Progression

Apogee and our brands are an Equal Opportunity Employer.