Senior Epic Grand Central Systems Analyst

Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.

POSITION SUMMARY:

The Epic Grand Central Systems Analyst is responsible for the development, configuration, continuous improvement and support for hospital system applications, primarily the Epic Grand Central application. The analyst will routinely perform in-depth analysis of workflows, data, and technical documents associated with the application area. The analyst will design, build, test, install and maintain solutions related to assigned applications.

• Translate best practices inGrand Centralinto application and workflow designs.
• Analyzesapplicationrelease notes and technical specsto identify impact and opportunities;plansand executeson new functionality inupgrades.
• Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.
• Provides ongoinganalysis, technical and functional support for systems throughout the organization.
• Independently managesassigned project tasks to remain on track with timelines;proactively communicates risks,delays and issues.
• Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and deliversdifficult/sensitive information tactfully.
• Represents application areain operational meetingsat corporate, service line and facility levels.
• Mentorsteammates in application design and support.
• Leads testing efforts and ensures issues are identified, tracked, reported on and resolved in a timely manner.
• Participates in business continuity planning and assists with the development of disaster recovery measures.
• Participates in after-hours supportOn-Callrotation.

Education & Experience:

• BA/BS degree or equivalent.
• 4+years of experience in applicable business area (clinical, operational or IT systems support).
• Experience in data analysis and report generation withGrand Central patient movementmetrics.
• Grand Central Certification, Cogito Certification
• 3+years of experience working within Information Technology implementing and supporting applications preferred.
• Experience working in a healthcare environment, particularlywithin enterprise capacity command centers preferred.
• Experiencewithregulatory reportingandregulatory requirements in applicable clinical area preferred.

Knowledge, Skills & Abilities:

• Knowledge ofASAP, Op Time, Orders, Clin Doc, Radiant andBeaker best practices.
• Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.
• Strong understanding in the areas of application technology and system design.
• Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).
• Excellent oral and written communication skills.

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