RN Nursing Coordinator - Special Infant Care Clinic

Description

The SICC nurse care coordinator plays a vital role in supporting patient care and clinical operations within the Division of Neonatology and the Special Infant Care Clinic. As a consistent point of contact for patients and families, the RNCC provides comprehensive care coordination, including triaging clinical concerns, communicating laboratory results, processing medication refills, and managing documentation needs such as Early Intervention referrals. The RNCC also facilitates prior authorizations, coordinates with home health and DME providers, and ensures seamless transitions of care between inpatient and outpatient settings.

In collaboration with physicians, NP's, psychologists, and our dietician, the RNCC delivers patient and family education to support understanding of diagnoses, treatments, and symptom management. The RNCC participates in quality improvement initiatives, monitors patient outcomes, and contributes to process improvements that enhance clinic efficiency. Committed to professional growth, the RNCC stays current in pediatric and neonatal practice, and serves as a role model for colleagues by promoting patient-centered, high-quality care.

This is a hybrid role, with the expectation of 80% in person and 20% remote work. Clinic takes place 4 days/week. The expectation will be to work on site in both the Chapel Hill and Raleigh Clinic. The nurse coordinator will also be asked to round on 6NCCC to meet discharging staff and families. The remote workday will be reserved for patient calls and paperwork to support Early Intervention referrals and other patient needs.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:
Provides clinical administrative nursing care coordination in support of a patient care area. Duties include one or more of the following care coordination, discharge planning, data analysis and performance metrics, and patient/staff education.

Responsibilities:
1. Assesses patient status of a specialized population. Rounds with an interdisciplinary health care team to determine patient care needs and coordinate ongoing acute care and long-term needs. Uses expertise and experience in specialty practice to facilitate patient care. Acts as a liaison between the patient, family and health care team to communicate patient care needs including coordination of patient/family care conferences.
2. Collaborates with health care team to provide information and resources to facilitate patient care. Provides inservices and formal presentations to nursing, medical and ancillary staff on topics related to the specialized patient population. Assist staff in the development of patient education materials for the patient population. Perform patient teaching related to specific topics and patient needs. Documents patient teaching in the medical record in the appropriate sections
3. Collects data related to specialized patient population and analyzes for trends. Enters data or coordinates its entry into databases and registries for benchmarking purposes. Participates in performance improvement activities to promote quality patient care. Analyzes data for trends and makes suggestions for revisions to patient care protocols for the patient population. Monitors outcomes of care for patient population and collaborates with the interdisciplinary health care team on evaluation of outcomes.
4. Coordinates patient care for post-hospitalization care and discharge planning. Makes referrals to other care providers during acute care episode and for post-discharge care. Communicates discharge needs to interdisciplinary health care team, patient and family. Coordinates appointments with clinics, outside referral sources, home care, durable medical equipment providers and other providers to ensure continuity of care for the patient. Attends care conferences and interdisciplinary care rounds. Documents care planning and communication with health care providers in the medical record.
5. Promotes own professional development through attending inservices and presentations. Keeps current in practice through conferences, reading current literature and research. Role models professional nursing practice to others through use of the nursing process and professional behaviors

Other information:
Education Requirements:
* Graduation from a state-accredited school of professional nursing
Licensure/Certification Requirements:
* Licensed to practice as a Registered Nurse in the state of North Carolina.
Professional Experience Requirements:
* Five (5) years of professional nursing experience.
Knowledge/Skills/and Abilities Requirements:

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Childrens Clinic Support Svcs

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range:$35.87 - $51.57 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.