Endpoint Administrator (full-time/1950 hours/year) @ Any Northwood Tech Campus Location

Northwood Technical College is seeking applications from qualified candidates for a full-time Endpoint Administrator at any of our four campus locations. (Ashland, New Richmond, Rice Lake or Superior)

Under the direction of the Director, Systems Architecture and Cybersecurity, The Endpoint Administrator will be responsible for managing and securing laptops, desktops, mobile devices, and other endpoints in the organization. They will work closely with the IT leadership team to ensure that the endpoints are secure, compliant, and up to date with the latest security patches and updates. The Endpoint Administrator will be the main point of contact for all endpoint-related issues and will work with end-users to troubleshoot and resolve any problems.

Actively embody and promote Northwood Tech's Values:
• Collaboration - Value relationships that enhance learning and promote economic development.
• Innovation - Embrace the latest theories and technologies to support student and community success.
• Excellence - Prioritize high quality education, services, and continuous improvement in a dynamic learning environment.
• Community - Value our deep connections to our communities by working together to provide solutions through student success.
• Support - Empower individuals by supporting their success with quality experiences and services designed to meet their needs.
• Integrity - Uphold honesty and accountability in a diverse, open, and ethical learning and working environment.
• Respect - Value each individual and approach all interactions mindfully, with civility, empathy, and openness to new and differing ideas.
• Management, development, and deployment of enterprise applications, software updates, device configuration, and operating system task sequences with SCCM and Intune.
• Coordinate college-wide initiatives for updating and installing applications, ensuring seamless integration and compliance with established protocols.
• Utilize scripting and automation tools to streamline deployment processes and improve efficiency in application distribution.
• Implement and maintain Windows deployment strategies to ensure standardized configurations across endpoints.
• Stay updated with industry trends and best practices related to SCCM, Intune, application deployment, and Windows deployment to optimize systems and processes.
• Collaborate with stakeholders to identify requirements and provide technical expertise in optimizing application deployment workflows.
• Perform troubleshooting and provide support/documentation for application deployment-related issues to ensure smooth operation of college-wide systems.
• Educating staff and students on endpoint operation best practices and policies.
• Other duties as assigned

Degree & Experience Required:

• Associate's degree in related field
• Four years related work experience

Knowledge, Skills, and Abilities:

• Ability to communicate effectively both written and verbally
• Proficiency in the use of Microsoft Office suite and the ability to effectively apply technology to tasks and projects
• Ability to contribute to a team environment while maintaining accountability and motivation in self and others
• Strong customer service skills that focus on diversity, community, and continuous quality improvement
• Time management skills that apply organization and prioritize demonstrating the ability to multitask and work independently

FY26 Salary - Grade J - $26.58 / hour

Medical, Dental, Vision
Health Savings Account/Flexible Spending Account
Long Term/Short Term Disability
Life Insurance
Wisconsin Retirement System
403(b)/457(b) Retirement Savings
Paid Holidays
Paid Leave