Sr. Director, Onsite Pharmacy Operations

Concentra is recognized as the nation's leading occupational health care company.

With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

The Senior Director of Onsite Health Pharmacy Operations is responsible for leading the expansion ofConcentra's onsite health pharmacy operation in close collaboration with Onsite Health Leadership and the St. Mary's leadership teams. This role includes, but is not limited to, program framework design for onsite-focused pharmacy benefit management (PBM) and full-service pharmacy offerings, shared QA processes with St. Mary's, ROI and cost avoidance analyses, defining dispensing and benefit strategies, and integrating health improvement offerings with appropriate pharmacological solutions when applicable. The Senior Director of Onsite Health Pharmacy Operations will maintain significant communication and engagement with clients, brokers, patients, internal and external Concentra stakeholders, including medical, legal, finance, and the Onsite Health team.

Development of Onsite Health Pharmacy programming with key stakeholders
• Clinician dispensing, full-service pharmacy offerings, and PBM/specialty offerings
• Partner with medical leadership to align pharmacy services with primary care, chronic disease management, and occupational health programs
• Development of Onsite Health pharmacy growth plan in conjunction with Onsite Health Leadership * Lead end-to-end pharmacy development, including:
• Site assessment and feasibility
• Space planning and workflow design
• Licensing, regulatory compliance, and accreditation
• Vendor selection and contracting (wholesalers, PBMs, technology platforms)
• Oversee pharmacy go-live planning, staffing models, and operational readiness
• Pilot and scale innovative pharmacy models (e.g., limited-formulary, chronic care, specialty coordination)
• Continuously evaluate new technologies, workflows, and service enhancements to improve efficiency and patient experience
• Support expansion of pharmacy services across multiple onsite locations
• Development of pharmacological health improvement integration points with onsite clinical programming Identification and maintenance of medication formularies for Onsite Health pharmacy offering
• Collaboration on development of client-facing pharmacy material
• Ability to maintain ongoing account management relationship with large accounts
• Any additional pharmacy programmatic related tasks

• Education Level: Doctorate Degree Major: Pharmacy
• Must hold an active and unrestricted Pharmacy degree as a Pharmacist (RPh or PharmD) Must hold an active State Pharmacist license issued by the State Board of Pharmacy
• 2-3 years pharmacy programming and employer-dedicated health care experience
• Current understanding of client PBM creation, pharmacy needs and trends in the industry, and familiarity with broker needs
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Strategic thinking with execution discipline
• Ability to build programs from concept to operation
• Strong cross-functional leadership and influence
• Financial acumen and data-driven decision making
• Knowledge of pharmacy laws and federal and state regulations
• Demonstrated willingness to participate in Continuing Pharmacy Education
• Function as integral part of the multi-disciplinary team
• Must be flexible and highly adaptive to change
• Superior attention to detail
• Excellent oral and written communication skills
• Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks in a fastpaced environment
• Sense of urgency, accustomed to tight deadlines, fast-paced environment and ability to quickly adapt to change and stressful situations
• Ability to identify areas of concern, develop action improvement plan and execute on the plan

Employee Benefits

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.

*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*

Concentra is an Equal Opportunity Employer, including disability/veterans. Concentra provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, pregnancy, protected veteran status, disability, or other protected categories. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.