Administrative Assistant

Position Title: Administrative Assistant

Work Location: Worcester, MA 01604, hybrid option possible

Assignment Duration: 6 Months

Work Arrangement: Hybrid

Position Summary: The IT Administrative Assistant is an individual contributor role that provides administrative, and basic technical support to the local IT leadership and team.

Background & Context: This role helps ensure smooth day?to?day operation of East Coast IR activities by coordinating schedules and meetings, maintaining documentation and trackers, and supporting routine IT and business processes.

Key Responsibilities:

* Provide calendar and meeting support for IT leaders and the broader IT team and visitors, including scheduling, rescheduling, and coordinating logistics for in?person and virtual meetings.

* Prepare, format, and proofread IT?related documents, presentations, spreadsheets, and reports, ensuring accuracy and consistency.

* Maintain organized electronic filing and shared repositories for IT documentation (e.g., team files, meeting notes, standard procedures, project trackers). * Support basic data entry and updates in IT trackers, logs, or systems (e.g., project lists, asset or request trackers) as directed.

* Assist with coordination of IT team events, workshops, and training sessions, including agendas, attendee lists, materials, and local logistics.

* Help process routine administrative tasks such as invoices, purchase requests, basic vendor documentation, and expense reports in alignment with established processes.

* Monitor and help coordinate local IT office or team supplies (e.g., standard office materials, meeting materials) according to guidelines. * Support onboarding logistics for new members of the IT team (scheduling introductions, sharing team materials/checklists, helping with standard setup steps as directed by IT staff).

* Assist the IT leaders and team in travel scheduling and processing of expense reports.

* Perform other administrative duties as assigned to support the effectiveness of the Worcester IT organization.

* Serve as a point of contact for building issues. Communicate security issues, cleaning needs and maintenance requests through the proper channels.

Qualification & Experience:

* High school diploma or equivalent.

* Experience in an administrative or support role or technical environment, or relevant training.

* Proficiency with standard office software and collaboration tools (email, calendar, word processing, presentations, spreadsheets, and virtual meeting tools). MS Word, Excel, PowerPoint, Teams. Website management experience is a plus.

* Strong organizational skills with attention to detail and accuracy. * Clear written and verbal communication skills.

* Ability to manage multiple tasks, prioritize work, and meet deadlines in a fast?paced environment.

* Demonstrated ability to handle confidential information with discretion.

* Prior experience supporting an IT function or other technical team.

* Familiarity with common IT or business systems (for example, ticketing, asset, or document management tools) as a user.

* Experience supporting multiple stakeholders or leaders simultaneously. * Ability to work independently with minimal day?to?day direction while knowing when to seek clarification.

Key Competencies

* Service orientation and responsiveness to stakeholder needs.

* Collaboration and teamwork across functions and locations.

* Problem?solving and resourcefulness.

* Flexibility, learning agility, and comfort with technology.