Director of Ticket Services

K-State Athletics is seeking qualified applicants for aDirector of Ticket Services. This person willserve as lead ticket services staff member for men's basketball; assist with ticket services and operations for football, volleyball, women's basketball and other ticketed events; compile and implement pass lists on game days; lead for ticket operations, ordering, and reporting processes for student tickets; liaison to campus partners for reporting, distribution, and payment reconciliations; Paciolan ticketing software setup duties, including but not limited to batch management, e-Venue and Pac io sales management, and ticket scanner software; monitor and manage ticket office windows and inbound phone lines; and ticket distribution, invoicing and renewals.

K-State Athletics, Inc. is a proud member of the Big 12 Conference and invites applicants who are passionate about collegiate athletics and want to become a member of our staff to help advance our department through hard work, knowledge, and dedication.

Our mission is to foster a culture in which our student-athletes have every opportunity to reach their maximum potential academically, athletically, mentally and socially while operating an organization that is anchored by a genuine commitment to K-State, our supporters and each other.

For more information on K-State Athletics, please visithttps://www.kstatesports.com

For more information on Manhattan, KS and the University, please visithttps://www.k-state.edu/hcs/jobs/

This position is On-site.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

Minimum Qualifications:

• REQUIRED EXPERIENCE:
• Bachelor's Degree by first day of employment
• Experience working in a customer service setting
• Experience in a collegiate athletic ticket office
  
  OTHER:
• Must have a strong work ethic
• Must be able to work evenings and weekends as required

Preferred Qualifications:

• Master's Degree by first day of employment
• Paciolan ticketing software experience
• Two years of experience working in an intercollegiate athletics ticket office
• Knowledge of Big 12 Conference rules and regulations as they pertain to ticket sales

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship

To be considered for the position, please complete the online application and submit/upload a current resume with three professional references and a letter of interest.

Screening of applications begins immediately and continues until the position is filled

$55,000

• Excellent medical, dental, and vision plans
• Competitive retirement plan
• Earned vacation and sick leave plans
• Parental leave plan
• Term life insurance
• Accidental death and dismemberment insurance
• Long term disability insurance
• Paid KSU designated holidays

K-State Athletics Local Agency Employee Benefits Information:https://www.kstatesports.com/sports/2020/3/6/athletics-human-resources.aspx?path=resources