Lead Store Sales Associate

The Salvation Army - Thrift Store
? Lawrence, KS
? $14.14 per hour

The Salvation Army is an international movement and part of the universal Christian Church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name-without discrimination.

Our thrift stores support Adult Rehabilitation Centers (ARCs) while providing affordable, sustainable shopping options to local communities. Every donation and purchase directly helps change lives.

Join our team in Doing the Most Good.

The Salvation Army is seeking a Lead Store Sales Associate to support daily thrift store operations and assist store leadership. This is a keyholder-style role responsible for sales support, customer service, cash handling, and staff guidance in the absence of management.

This position is ideal for candidates with retail leadership experience who are dependable, customer-focused, and mission-driven.

• Support management with daily sales, production, and donation goals
• Assist with store opening and closing procedures
• Complete banking duties, including cash handling, deposits, and reconciliation
• Maintain proper product rotation and inventory flow
• Ensure shelves, racks, and displays remain stocked, organized, and appealing

• Deliver friendly, respectful, and professional customer service
• Resolve customer concerns calmly and courteously
• Maintain cleanliness, safety, and visual standards of the store
• Assist with signage, displays, and merchandising standards
• Identify opportunities to improve workflow and store presentation

• Provide direction and support to employees when management is not present
• Enforce company policies and procedures consistently
• Communicate staffing needs and operational updates to the Store Manager
• Assist team members with register issues and basic troubleshooting
• Report performance or behavioral concerns as needed

• High school diploma or GED required
• Prior retail experience required (thrift or resale experience preferred)
• Keyholder, lead, or supervisory experience preferred

• Strong customer service and communication skills
• Cash handling and register experience
• Basic computer skills (POS systems, Microsoft Office, payroll systems)
• Ability to multitask in a fast-paced retail environment
• Reliable, punctual, and team-oriented

• Valid Driver's License and reliable transportation (required for bank runs)
• Ability to pass a Motor Vehicle Record (MVR) check

• Stand and walk for extended periods
• Lift up to 25 lbs regularly
• Bend, reach, and use hands repetitively
• Adequate vision and focus for retail work

• Retail setting with moderate noise
• Standing and walking for most of the shift
• Occasional dust and temperature changes

• Meaningful work supporting your local community
• Mission-driven and supportive team environment
• On-the-job training and growth opportunities
• Competitive benefits package for eligible employees

The Salvation Army is an Equal Opportunity Employer. We encourage applications from Veterans, individuals with disabilities, returning workforce members, individuals impacted by the justice system, and those without a college degree.

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