Director of Competence Centers

POSITION SUMMARY

The Director of Competence Centers is responsible for leading and managing specialized teams that focus on enhancing the effectiveness and efficiency of the company's salesforce. This is an elevated role that manages the largest and most complex customers. This role involves driving sales and profitability performance by developing, implementing, and refining sales strategies, tools, training programs, and best practices to achieve maximum results. The Director will work cross-functionally to align sales efforts with overall business goals, ensure consistent processes across teams, and drive continuous improvements in sales performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead and manage a team of specialized sales competence center experts, ensuring that each center operates efficiently and collaboratively.
• Foster a high-performance culture, promoting teamwork, accountability, and professional development within the sales teams.
• Align competence center goals with the broader sales strategy to support the achievement of revenue and growth targets.
• Develop and implement sales strategies that enhance the effectiveness of the salesforce and drive consistent sales execution.
• Standardize sales methodologies, processes, and best practices across the organization to improve performance and scalability.
• Identify areas of improvement in current sales practices, introducing innovative tools and processes to optimize sales activities.
• Design and oversee sales training programs that focus on skills development, product knowledge, sales techniques, and industry best practices.
• Ensure ongoing coaching and development for sales teams to maximize their potential and ensure continuous improvement.
• Collaborate with HR and sales leadership to create structured onboarding programs for new sales personnel.
• Establish KPIs and other performance metrics for the salesforce to track progress, identify challenges, and capitalize on opportunities.
• Regularly review sales performance data, generate reports, and present insights to senior leadership to support decision-making.
• Implement continuous improvement initiatives based on performance analysis and feedback.
• Work closely with marketing, product, and customer success teams to ensure sales strategies are aligned with product offerings, marketing campaigns, and customer needs.
• Drive collaboration between sales teams and other departments to create a unified approach toward achieving company goals.
• Utilize CRM systems, sales automation tools, and other technologies that enhance sales performance.
• Ensure the sales teams are equipped with the necessary tools to effectively manage their pipelines, track leads, and close deals.
• Stay updated on market trends, competitor strategies, and emerging sales technologies to ensure the salesforce is equipped with the latest knowledge.
• Provide feedback to the product and marketing teams based on customer insights and industry trends to help refine product offerings and messaging.
• All other duties as assigned.

EDUCATION, QUALIFICATIONS, SKILLS & ABILITIES

*Bachelor's degree in business administration, Sales, Marketing, or a related field, or equivalent experience. Master's degree preferred. Minimum 7 years of experience in sales related role, with at least 3 years of management experience in a sales or competence center environment.

*Proven track record of driving sales success through strategic leadership, training programs, and process optimization.

*Strong understanding of sales processes, CRM systems, and sales automation tools.

*Excellent leadership, communication, and interpersonal skills with a demonstrated ability to work cross-functionally.

*Data-driven mindset with the ability to analyze performance metrics and provide actionable insights.

*Experience in change management, process improvement, and sales enablement.

*Travel estimated to be 50%

*Valid Driver's license and approved driving record.

*Proficient in Microsoft Office (Word, Excel, Powerpoint, Outlook, etc)

The Wurth Difference:

• Proactive supply chain solutions customized to your business, your industry
• Industrial products and services delivered with prompt, personal attention
• Inventory management solutions that keep your production line moving smoothly
• Complete program support from initial design, to implementation, training, to ongoing analysis

Why Wurth:

• Maternity/Paternal leave after 1 year of service
• Tuition Reimbursement eligible after 1 year of service
• Health benefits and programs - medical, vision, dental, life insurance and more
• Additional benefits 401(k), short term disability, long term disability
• Paid Time Off, accrued per pay period, additional day earned per year of service
• 10 paid holidays

EEOC STATEMENT:

The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws. #LI-SJ1