IT Analyst, Senior EMR EpicCare Ambulatory & Ambulatory Specialties

Bring your Epic expertise to technology that directly supports complex oncology and transplant care. As an IT Analyst, Senior, you will help clinicians deliver safe, efficient, and coordinated care by designing and optimizing the electronic workflows they rely on every day.

This full-time, primarily remote position supports Epic Ambulatory and specialty applications across UVA Health. You will translate clinical and operational needs into effective technical solutions while contributing to upgrades, application optimization, production support, and projects that enhance both the clinician and patient experience.

The Role

You will join a knowledgeable Health Information Technology team responsible for supporting, optimizing, and enhancing Epic applications used by UVA Health's oncology and transplant programs. Working closely with clinical, operational, and technical partners, you will coordinate the analysis, design, development, testing, validation, and implementation of EMR functionality.

This is an opportunity for an experienced analyst who enjoys solving complex healthcare technology challenges, building trusted relationships, and balancing operational support with strategic project work.

In this role, you will:

• Support Epic Ambulatory, Beacon, and/or Phoenix applications and the clinicians who use them.

• Gather requirements and translate business needs into technical requirements, data flows, process flows, and practical system solutions.

• Design, build, test, validate, implement, and maintain Epic functionality supporting patient care.

• Analyze clinical workflows and recommend improvements that advance safety, efficiency, application utilization, and user experience.

• Intake and triage enhancement requests, investigate production issues, and provide timely resolution and follow-through.

• Develop project scope documents, project plans, comprehensive test plans, implementation plans, and issue logs.

• Lead smaller internal projects, coordinate team assignments, monitor progress, and escalate risks or concerns early.

• Support Epic upgrades and help ensure that optimal features and functionality are delivered to end users.

• Participate in change control, user acceptance testing, implementation planning, and major go-live activities.

• Manage multiple concurrent priorities while communicating clearly with clinical leaders, operational partners, technical teams, and Epic representatives.

Success in this position requires Epic Ambulatory certification and previous Epic analyst build and support experience. Epic Beacon or Phoenix certification, oncology or infusion workflow experience, ServiceNow experience, and experience leading Epic implementations or major initiatives are highly valued.

The strongest candidates will be proactive, organized, self-directed, and comfortable working independently within a highly collaborative remote team. Flexible scheduling is available and can be discussed with the manager. Limited onsite presence may be required for major go-live events or other critical initiatives.

Why UVA Health

At UVA Health, your technical expertise can influence how clinicians deliver care across nationally recognized oncology and transplant programs. The team provides primary Epic support for complex specialty workflows, including high-volume oncology treatment planning, adult and pediatric infusion services, transplant care, and enterprise-wide optimization initiatives.

You will join an experienced and supportive group where many team members bring more than 15 years of Epic and healthcare IT knowledge. The culture emphasizes critical thinking, accountability, mentorship, knowledge sharing, and collaborative problem-solving.

Highlights of this opportunity include:

• Meaningful impact on patient care through technology that supports oncology and transplant clinicians.

• The opportunity to contribute to UVA Health's cancer programs, including Virginia's first National Cancer Institute-designated Comprehensive Cancer Center.

• Exposure to complex clinical workflows, Epic upgrades, integration work, Gold Star alignment, Foundation optimization, and enterprise-level initiatives.

• A primarily remote work environment with flexibility and limited onsite requirements.

• Opportunities to expand your expertise across Epic Ambulatory, Beacon, and Phoenix.

• A leadership culture that prioritizes professional growth, mentorship, customer experience, innovation, and work-life integration.

• The opportunity to join Health Information Technology during an important period of modernization and help shape how technology is delivered to clinical users.

Relocation assistance may be available for qualified candidates.

Why People Love Living in Charlottesville

Charlottesville offers an appealing combination of natural beauty, culture, and community. Located near the Blue Ridge Mountains and Shenandoah National Park, the area provides convenient access to hiking, cycling, scenic drives, and year-round outdoor recreation. The region is also known for its vibrant food scene, arts and music, historic neighborhoods, wineries, and strong sense of community. For healthcare professionals and their families, Charlottesville provides a rewarding setting in which to build a career while enjoying a balanced and connected lifestyle.

MINIMUM REQUIREMENTS

Education: Bachelor's Degree

Experience: 5 years relevant experience. Relevant experience may be considered in lieu of a degree.

Licensure: None required

PHYSICAL DEMANDS

Job requires sitting for prolonged periods. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Generous Paid Time Off
• Retirement Savings
• Long-term and Short-term Disability
• Health Saving Plans, and Flexible Spending Accounts
• Certification and Education Support

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report "Best Hospitals" guide rates UVA Health University Medical Center as "High Performing" in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children's is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA's commitment to non-discrimination and equal opportunity employment.