Social Services Assistant

Position Summary

The Salvation Army Duluth Corps is "doing the most good" by providing holistic, person-centered services to individuals and families in need. In addition to worship services and pastoral care, services include short and long-term case management; food, clothing, utility, rent, and housing support; and connections to community partners.

The Social Services Assistant provides clerical and administrative support. The Assistant also provides basic assistance to program participants.

Wage: $17 to $20 per hour

40 hours a week (generally Monday to Friday - some seasonal work evenings and/or Saturdays)

215 South 27th Avenue West, Duluth, MN 55806

Essential Functions (approximate time spent)

• Perform administrative and clerical support tasks. (25%)
• Greet and direct visitors, respond to information requests, and direct calls appropriately. (25%)
• Assist program participants with completing and gathering paperwork. (15%)
• Conduct Pathway of Hope recruitment and promote Corps activities. (15%)
• Assist with Social Services programs (e.g., food shelf, HeatShare, meal programs). (10%)
• Assist with seasonal and special events. (10%)

Education and Experience

• High School diploma or equivalent required.
• Previous social services experience preferred.
• Must pass background checks.
• Valid driver's license and meet MVR requirements preferred.

Competencies

• Flexible interpersonal and communication skills.
• High level of honor in dealing with confidential information.
• Works with integrity, valuing honesty, and diligence.
• Strong organizational skills and attention to detail.
• Proficient with PC, Microsoft Office, databases, and standard office equipment.

Working Conditions

• Mostly sedentary work, sitting for long periods and working on a computer.
• Professional environment; not eligible for a remote-friendly work environment.
• Must be able to communicate clearly with colleagues and participants.
• Standard business hours with occasional evenings and weekends.
• Must be able to lift 20 pounds occasionally.

Supervisory Responsibilities

None.

Driving/Travel Requirements

May occasionally drive agency vehicle locally to support the mission if MVR check cleared.

Other Duties

All employees recognize that The Salvation Army is a church and agree that as employees of The Salvation Army, they will support its religious mission.

This job description is not all-inclusive. It is intended to identify the essential functions of the position. The supervisor may assign other duties, responsibilities, and tasks.