Surgery Scheduler

We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health's community hospitals, outpatient locations, and provider offices. By combining our team's talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people's lives every day.

Classification: Non Exempt

Supervises Positions:

Schedules inpatient and outpatient surgery, tests, and procedures. Obtains insurance authorization and pre-certification for surgery and procedures.

Education: High School Diploma or GED required. Requires knowledge of medical terminology.

Experience: 1 year of customer service experience, medical office experience, computer experience preferred. Refer to the Life Support Training Policy for additional details.

Licensure: N/A

Additional Skills/Requirements Required: Ability to read, understand, interpret, and respond to different situations and able to communicate appropriately. Skill in establishing and maintaining an effective relationship with patients, staff, and the public. Ability to react calmly and effectively to emergency situations. Ability to learn or have knowledge of medical terminology, procedures, and protocols. Ability to perform in high volume, multi-task environment. Requires a clear, pleasant, understandable telephone voice.

Additional Skills/Requirements Preferred: N/A

Competencies

• Financial Acumen: Conducts financial analyses.
  • Performs computations using advanced mathematical formulas or equations.
  • Develops and produces ad hoc financial reports for users throughout the organization.
  • Assists with the completion of financial surveys, month-end closing duties, and in the annual budgeting process.
• Quality Improvement: Assists in efforts to improve the quality of financial services.
  • Applies financial accounting standards to specific transactions/situations/scenarios.
  • Evaluates/Assesses/Complies with Internal Controls for financial systems.
  • Assists with the coordination of the annual external financial audit.
• Collaboration: Works with staff across departments for internal and external financial reporting, accounting, and transactional research.
  • Works with study coordinators, regulatory team members, leaders, and finance to reconcile any discrepancies in data entered into the financial systems.
  • Prepares financial reports, as directed by leaders and executives.
  • Provides financial quality assurance and reporting analysis for metrics across departments.

The incumbent may be asked to perform additional duties as assigned.

Physical Demand Code: Medium to Heavy Physical Demand: The job requires constant standing, frequently walking, and bending/stooping. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull 100 lbs. For any weight over 35 lbs., use Safe Handling Equipment. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Community Health.

• May require the use of safety equipment, such as HEPA mask, for infection prevention: No

• On call responsibilities as directed: No

• Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes

The base compensation range for this role is $16.00 - $23.39 hourly.

Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Please note that the pay range does not include any applicable incentive compensation programs such as shift differentials, clinical ladders, and other incentives that may be available for those in eligible positions.