New

Customer Service Coordinator

TEKsystems
$21.00 - $22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, New Jersey, Willingboro
Jun 04, 2026
Customer Service Coordinator Burlington Township, NJ Full-Time \| Monday-Friday, 8:30 AM - 5:30 PM (Onsite) Overview: We are seeking a Customer Service Coordinator to serve as the primary point of contact for clients coordinating household goods relocations. This role is responsible for managing each move from start to finish, ensuring a smooth, organized, and positive experience for customers. The ideal candidate will be detail-oriented, proactive, and able to thrive in a fast-paced environment while delivering high-quality service. Key Responsibilities: * Act as the main client contact throughout the relocation process * Coordinate all aspects of household goods moves, ensuring timely and accurate execution * Gather customer information, process orders, and prepare move estimates * Work closely with sales, operations, dispatch, and third-party vendors to ensure service excellence * Schedule services and manage logistics with dispatch teams * Prepare and distribute move documentation (tickets, bills of lading, confirmations) * Maintain and update customer profiles and records * Handle military OA/DA requests and international relocation coordination * Conduct post-move follow-up calls to ensure customer satisfaction * Resolve customer issues and provide effective, timely solutions * Support invoicing accuracy and assist with reporting requirements * Initiate and manage quick claim processes * Assist with additional team needs as required Qualifications: * 2+ years of experience in customer service, administrative, or operations support * Strong communication and relationship-building skills * Experience in logistics, transportation, or relocation services preferred * Proficiency in Microsoft Office (Word, Excel, Outlook) * Ability to multitask and stay organized in a fast-paced environment * Strong problem-solving and decision-making skills Work Environment: * Fully onsite in Burlington Township, NJ * Collaborative, fast-paced office setting * Standard business hours: Monday-Friday, 8:30 AM - 5:30 PM Job Type & Location This is a Contract position based out of Willingboro, NJ. Pay and BenefitsThe pay range for this position is $21.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Willingboro,NJ. Application DeadlineThis position is anticipated to close on Jun 13, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.