New

$22/hr Customer Service Role

TEKsystems
$22.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, California, Oxnard
Jun 04, 2026
The Warranty Services Representative provides advanced support to customers via phone and electronic communication, handling all aspects of warranty service requests. This includes dispatch coordination, warranty validation, registration, vendor authorization, service provider recruitment, and other customer-related inquiries. Key Responsibilities * Provide verbal and written support to customers regarding product services and general inquiries, particularly for complex multi-family and large-scale commercial projects. * Explain and interpret warranty terms, coverage, and related information. * Coordinate the return, repair, or replacement of malfunctioning or defective items. * Utilize internal systems to track requests, troubleshoot issues, assess inventory, document resolutions, and determine warranty eligibility. * Coordinate dispatch of third-party contractors and service providers. * Conduct follow-ups to ensure timely and complete resolution of customer concerns. Required Skills * Warranty claims handling * Customer support and customer service * Data entry and documentation * Microsoft Excel and MS Office Suite Top Skills * Warranty claims * Customer support * Customer service Additional Qualifications * Strong written and verbal communication skills with high attention to detail and accuracy. * Proficient in Microsoft Office Suite and other relevant software. * Ability to work effectively in a collaborative, matrix team environment. * Ability to read, write, and interpret technical instructions, correspondence, and documentation. * Capable of managing multiple products and prioritizing competing tasks. * Experience with CRM and ERP systems is required. * Bilingual in Spanish is preferred. Job Type & Location This is a Contract position based out of Oxnard, CA. Pay and BenefitsThe pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Oxnard,CA. Application DeadlineThis position is anticipated to close on Jun 8, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.