New

Cybersecurity Technician

Howard Community College

tuition reimbursement, 403(b)

United States, Maryland, Baltimore

Jun 05, 2026

Position Details

Position Information

About Us	Howard Community College ( HCC) is an exciting place to work, learn, and grow! We are proud to have received the Great Colleges to Work For honor for 12 consecutive years, 2009-2020. Howard Community College values diversity among its faculty, staff and student population. We are an innovative institution that is committed to responding to the ever-changing needs and interests of a diverse and dynamic community. No matter where you want to go in your career, you can get there from here!
Position Title	Cybersecurity Technician
FLSA	Non-Exempt
FT/PT	Full Time
Hours Per Week	37.5
Work Schedule	8:30 am - 5 pm
Grade	11
Compensation Range	$50,488-66,347
Summary	The Cybersecurity Technician is responsible for assisting senior personnel with evaluating and maintaining secure processes for the college's networks and workplace infrastructure. This technician is also responsible for scheduled escalations serving as the tier 2 for our Technology Service Center personnel. Ensuring end-user satisfaction and implementing industry best practices are key elements in this position. The Cybersecurity Technician needs to be able to work efficiently and independently to assist senior cyber personnel in resolving issues and produce quality work products for the college.
Essential Role Responsibilities	Assist with cyber security protocols and best practices Monitor dashboard of existing firewalls and cyber systems Participate in project scoping discussions and implementation of security and technical projects Possible on-call rotation duties as necessary Assist in evaluating and providing cyber related hardware and software recommendations for campus deployment. Account for all core work in the ITSM call tracking database, including documented status and resolution information, while tracking time worked. Document and maintain processes and procedures for the information security department. Handling work tickets from various vendors for evaluation and resolution in addition to software/service approvals and other cybersecurity related tasks. Assist with cybersecurity education and awareness initiatives Assist in investigating, handling, and documenting cybersecurity related incidents. Research current cybersecurity trends and provide recommendations to management. Provide status reports to management. Perform other duties as assigned.
Minimum Education Required	Associate's degree
Experience Required	Associates Degree in CS or related program preferred or 2 years of technical experience or an approved combination of education, training and experience. Security+ preferred. Service-oriented and satisfaction driven attitude Strong technical aptitude and problem-solving skills Ability to work on multiple priorities and/or deadlines simultaneously Excellent listening and communications skills, both verbal and written Organized, detail-oriented and self-motivated Ability to provide and maintain detailed documentation on each job Strong computer skills and the ability to effectively communicate Knowledge in basic cyber security concepts and protocols Willingness to develop professionally Basic knowledge in routers, layer 2/3 switches, and other networking devices Basic knowledge of Microsoft Server Operating Systems and Networks Basic knowledge of mainstream operating systems (e.g., Mac OS, Windows 10, 11, Linux etc.)* Basic knowledge of firewall and cyber security best practices Demonstrated ability to navigate both top/down and bottom/up troubleshooting approaches Basic knowledge of networking communication layers and protocols. Basic knowledge of Dynamic Host Configuration Protocol Basic knowledge of domain naming systems (DNS) Basic knowledge of Microsoft Active Directory Basic knowledge for evaluating Email headers Basic knowledge for evaluating packet captures Basic knowledge of scripting (Powershell, Python, Javascript, etc.) Basic knowledge of mitigating operating system vulnerabilities Basic knowledge of cybersecurity principles, and methods in compliance programs OTHER REQUIREMENTS Ability to maintain strict confidentiality. Regular attendance is a requirement of this job. Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.
Minimum and Preferred Qualifications
Physical Demand Summary	Work areas sometimes include close quarters such as closets, ceilings and crawl spaces On-call status when needed. Exposure to electromagnetic radiation, ozone and laser light. May be exposure to high voltage electricity and high temperature components as well as soldering tools. Occasional overtime required. Hours as assigned, including the possibility of evening or weekend coverage. May occasionally travel to other HCC campus sites.
Supervisory Position?	No
Division	Information Technology
Department	Information Security

Posting Detail Information

Posting Number	B647P
Number of Vacancies	1
Best Consideration Date	06/22/2026
Job Open Date	06/08/2026
Job Close Date
Continuous Recruitment?	No
Job Category	Staff
Benefits Summary	Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only. Employees in positions that do not require a bachelor's degree must participate in The Pension. Employees that possess a bachelor's degree and hold professional positions that require a bachelor's degree may choose to participate in either The Pension or The ORP.
Applicant Instructions	*Pre-employment criminal background investigation is a condition of employment. HCC is interested in all qualified applicants who are eligible to work in the United States. However, HCC will generally not sponsor applicants for work visas. Due to HCC policy, only employees living in states contiguous to Maryland are eligible for work at HCC and include Virginia, West Virginia, Washington DC, Pennsylvania. Candidates must live in the commutable area or willing to relocate at their own expense if offered the position because HCC does not offer relocation benefits. Please complete the entire HCC Employment Application (Candidates will be evaluated on completing the college's application in full).
Quick Link for Internal Postings	https://howardcc.peopleadmin.com/postings/5883
EEO Statement	Howard Community College ( HCC) is an Equal Employment Opportunity & Affirmative Action employer & values diversity within its faculty, staff & student population. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, sexual orientation, gender identity, genetic information, disability or protected veteran status. HCC understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance with the job application process, please contact the Office of Human Resources at 443-518-1100.