Warehouse Quality Control Associate

Overview

Keefe Group is a division of TKC Holdings, Inc. that is the industry leader in the commissary market. We run an essential business serving our communities and our customers.

We are looking for operations team members to join our team within a warehouse and distribution environment.

Our positions are essential business in a non-retail and non-public environment. In addition, the company provides PPE to all employees.

Compensation

Competitive pay comprised of:

• Hourly compensation
• Weekly performance-based bonus
• Regular opportunities for overtime, paid at the corresponding overtime rate
• Regular pay raises based on performance and experience levels
• Weekly pay, every Thursday
• Holiday Pay for company recognized holidays

We now also offer DailyPay providing you immediate access to earned wages. Work Today, Get Paid Today!

We are proud to be a military and veteran friendly employer.

TKC Holdings is dedicated to providing opportunities for all. Past mistakes do not necessarily define an individual's future. All interested applicants are encouraged to apply.

***$100 weekly production/attendance bonus***

The Access SecurePak Quality Control Associate is responsible for ensuring customer orders are accurate, complete, and meet company quality standards before shipment. This role plays a critical part in reducing errors, improving customer satisfaction, and supporting efficient warehouse operations by inspecting products, verifying order details, and documenting discrepancies. This is a four day, 10 hours a day position Monday through Thursday.

Essential Functions, Duties, and Responsibilities

• Conduct thorough quality checks on all outbound customer orders, verifying item counts, product types, packaging integrity, and labeling accuracy to ensure 100% order fulfillment precision.
• Perform pre-shipment product inspections to identify and flag damaged, defective, or non-conforming items, preventing errors from reaching customers.
• Cross-reference pick tickets, packing slips, and warehouse management system (WMS) data to validate order consistency and catch discrepancies before shipment.
• Scan and verify barcodes or SKUs using handheld scanners or RF devices to confirm product accuracy at each stage of the fulfillment process.
• Accurately document and escalate order discrepancies, product defects, and quality concerns to supervisory staff, maintaining detailed records for trend analysis and process improvement.
• Collaborate cross-functionally with picking, packing, and shipping teams to resolve order errors in real time, minimizing delays and maintaining workflow efficiency.
• Monitor and report on daily quality metrics, including error rates, pass/fail ratios, and throughput, to support performance reporting.
• Ensure all packaging meets company presentation standards, including proper sealing, labeling, and protective materials for secure transit.
• Strictly adhere to all company Standard Operating Procedures (SOPs), OSHA safety guidelines, and quality control standards to maintain a safe and compliant work environment.
• Generate and maintain accurate daily quality control logs, inspection reports, and error tracking documentation to support operational transparency and continuous improvement.
• Actively participate in continuous improvement (CI) initiatives by identifying recurring error patterns, recommending corrective actions, and contributing to reduced return rates and enhanced customer satisfaction.
• Communicate effectively with team leads and supervisors regarding production bottlenecks, staffing gaps, or quality trends during daily shift briefings.
• Maintain a clean, organized, and hazard-free workstation in compliance with 5S workplace organization standards.
• Support periodic inventory audits, cycle counts, and ad hoc operational tasks as directed, ensuring warehouse accuracy and compliance with company inventory protocols.
• Assist in onboarding and training new team members on quality control procedures and inspection techniques as needed.
• Perform additional duties as assigned to support overall warehouse operations and team goals.
• Other duties as assigned.

• High School Diploma, GED or equivalent experience.
• Must be 18 years old or older.
• 1 year of experience.
• Ability to stand, walk, bend, and lift up to 50 pounds throughout the shift.
• Comfortable performing repetitive tasks in a warehouse environment.
• Attention to detail and accuracy.
• Ability to follow written and verbal instructions in English.
• Reliable attendance and punctuality.
• Previous shipping, warehouse, or palletizing experience.
• Ability to work overtime as business needs require.
• Spot errors, defects, and discrepancies quickly and accurately.
• Basic understanding of fulfillment, shipping, and quality control processes.
• Comfortable using RF scanners, barcode readers, and basic computer systems.
• Accurately count items and verify order quantities.
• Ability to report issues clearly to supervisors and work well with team members.
• Can easily read, understand, and follow Standard Operating Procedures (SOPs) and safety guidelines.

Keefe offers comprehensive benefits to all regular-full time employees:

• Medical w/prescription coverage
• Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
• Dental
• Vision
• Basic Life and Basic Accidental Death and Dismemberment Insurance
• Voluntary benefits (i.e. short term, long term disability and many more) options may be selected to create the right package for you

Keefe also understands the importance of work life balance and planning for the future. To help with both of these, employees are eligible for:

• Paid Time Off
• Company Match for the 401(k) Retirement Savings Plan
• Weekly Pay

• We now also offer DailyPay providing you immediate access to earned wages.

Equal Employment Employer as to all protected groups, including protected veterans and individuals with disabilities.

We maintain a drug-free workplace.

A copy of our Privacy Policy and CA Employee Privacy Notice can be found here:https://tkcholdings.com/privacy-policy-108