Communication Specialist IV

3-Year Contract

Location: Raleigh, NC

Work Arrangement: Hybrid (after onboarding, onsite 3 days per week)

Schedule: Full-time, 40 hours per week

• 8+ years of account management and/or creative project management experience
  
• Agency experience or experience supporting an internal creative services organization strongly preferred
  
• Strong background in marketing, branding, advertising, and integrated communications
  
• Proven ability to manage multiple stakeholders, projects, budgets, and timelines
  

We are seeking an experienced Communications Specialist IV - Account Manager to lead the development and execution of strategic communications, marketing, and branding initiatives. This role serves as a trusted advisor to internal clients, ensuring projects align with organizational objectives, maintain brand consistency, and deliver measurable business results.

The ideal candidate is a strong relationship builder who thrives in a fast-paced, highly collaborative environment and has experience managing integrated campaigns across multiple communication channels.

• Serve as the primary communications strategist and account manager for assigned clients and projects.
  
• Develop, execute, and evaluate communication plans that support business goals and organizational priorities.
  
• Act as the main point of contact for clients, managing project scope, timelines, budgets, and deliverables.
  
• Build and maintain strong partnerships by developing a deep understanding of client objectives, challenges, and customer needs.
  
• Collaborate with creative teams, including copywriters and designers, to deliver high-quality marketing and communications materials.
  
• Ensure projects are completed on schedule, within budget, and in accordance with established workflows and processes.
  
• Partner with digital communications teams to support online marketing initiatives and channel optimization.
  
• Provide communications counsel and strategic recommendations to stakeholders.
  
• Support emergency or crisis communications efforts as a secondary account manager during designated periods throughout the year.
  

• Bachelor's degree in Communications, Journalism, Public Relations, English, or a related field.
  
• 8+ years of account management experience.
  
• Experience in advertising, branding, marketing communications, and project management.
  
• Strong written, verbal, and interpersonal communication skills.
  
• Experience managing integrated communications campaigns across print, video, digital, social media, and other channels.
  
• Proficiency with Microsoft Office applications, including Outlook, Word, PowerPoint, Excel, and SharePoint.
  
• Experience using project or work management systems.
  
• Ability to build strong client relationships and effectively navigate complex stakeholder environments.
  
• Demonstrated success developing strategic communications plans tied to measurable business outcomes.
  
• Strong organizational skills with the ability to manage multiple priorities independently.
  
• Experience in the energy industry and familiarity with Kanban methodologies are a plus.
  

• Occasional overtime may be required to support special projects and crisis response activities (approximately 10-15% annually).
  
• Candidates must be able to work onsite three days per week following the onboarding period.