Acute Services Specialist, Emergency Service De

ChristianaCare is hiring a full time Acute Service Specialist for our Emergency Service Administration Department in Newark, DE.

ChristianaCare delivers superior, around-the-clock emergency and trauma services to Delaware and the surrounding region, caring for more than 225,000 patients annually across multiple hospital and emergency department locations. Recognized as one of the busiest emergency systems in the nation, our team is committed to transforming care through innovative, patient-first approaches that improve efficiency, reduce wait times, and enhance the overall patient experience.

As Delaware's only Level I trauma center for adults and children, ChristianaCare provides the highest level of emergency care, supported by experienced clinical teams and a comprehensive network of services available 24/7.

Full Service Emergency Care | ChristianaCare

The ideal candidate will have strong calendar management experience, exceptional organizational skills, and advanced proficiency in Microsoft Excel. This individual should have experience managing or supporting payroll processes, including tracking employee hours with a high level of accuracy.

A keen attention to detail, ability to multitask in a fast-paced environment, and commitment to maintaining precise and organized records are essential for success in this role.

Work Schedule:

• Monday - Friday: 8:00am - 4:30pm

Why You'll Love Working at ChristianaCare

• Comprehensive, FirstDay Health Coverage:
  Comprehensive firstday coverage, including medical, dental, vision, and life insurance.Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.Enjoy low deductibles, plus $0 copays for unlimited primary care (inoffice or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.

• Generous Paid Time Off
  Enjoy 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.

• Tuition Reimbursement for Career Growth
  Advance your education with up to $5,250 per year in tuition reimbursement.

• Grow Your Family with Confidence
  We're here to support every step of your journey to parenthood-whatever that looks like for you. From advanced fertility care through Progyny to free maternity education and support, plus up to $5,000 in adoption assistance, our benefits are designed to help you build your family with confidence and care.

• Paid Parental Leave
  Receive 12 weeks of paid parental leave to support your growing family, after one year of service.

• Retirement Planning & Financial Well-Being
  Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service. Plus, take advantage of free financial coaching, counseling, and budgeting support.

Duties / Responsibilities:
The Acute Services Specialist provides comprehensive administrative and operational support to physicians, fellows, and academic programs. This role is responsible for timekeeping, payroll coordination, compliance reporting, effort tracking, and system maintenance across multiple platforms. The position plays a critical role in ensuring accuracy, regulatory compliance, and operational efficiency within both clinical and academic environments.

Position Qualifications:

• Associate's degree required. Bachelor's degree preferred.

• Two years of emergency department experience preferred.

Why ChristianaCare

Do you want to make a meaningful impact behind the scenes in patient care? As an Acute Services Specialist, you'll play a vital role in supporting physicians, fellows, and clinical programs through critical administrative and operational functions. From coordinating payroll and timekeeping to ensuring compliance and data accuracy, this position is essential to keeping our healthcare teams running efficiently. This is more than a job-it's an opportunity to be part of a mission-driven team dedicated to supporting high-quality care and improving outcomes every day.

When we lead with love, excellence is inevitable.
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Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/