Field Service Technician

At ABB, we help industries run leaner and cleaner-and every person here plays a part. You're empowered to succeed, encouraged to grow, and the work you do helps run what runs the world.

Under the direction of the Drives Service Manager, a Field Service Technician provides technical onsite and offsite support and expertise in response to a variety of site work requests. Requests can include but are not limited to commissioning, troubleshooting, preventive maintenance, and other technical problems encountered by users of ABB drives and systems. Field Service Technicians work hand in hand with Field Operations and Management to provide successful outcomes for both internal and external customers.

Work Schedule: Hourly, 40 hours a week, overtime eligible

The work model for the role is: Remote {#LI-Remote}

This role is contributing to the Motion Service division in the US.

You will be mainly accountable for:

• Perform installation, commissioning, troubleshooting, preventative maintenance, and repair of ABB of Variable Frequency Drives (VFDs.)

• Carry out preparatory work regarding spare parts, testing of tools and equipment, and documentation as required.

• Submit detailed, and comprehensive service reports in a timely manner and follow up when needed.

• Coordinate activities with related groups to most efficiently achieve objectives to ensure customer satisfaction.

• Communicate effectively and present information to top management, customers, vendors, and other employees of the organization. Participate proactively in contributing feedback regarding product quality issues to reduce warranty costs.

Requirements:

• Associate degree in technical field and 3 years of relevant experience or High school diploma/GED and 5 years of relevant experience or military education/experience required

• Valid driver's license

• Authorization to work in the United States

• Ability to communicate with all levels in the organization, from field technicians to senior management. Ability read, write, and speak English.

• Ability to travel 70% of time.

Preferred:

• Experience with Medium Voltage drives and power electronics

• Knowledge of motors, transformers, switchgear, and industrial communication protocols

• Ability to interpret electrical schematics, wiring diagrams, assembly drawings, and technical documentation

• Previous Field Service experience

Work Environment & Physical Requirements

You will work in a dynamic industrial setting where no two days are the same. This role involves hands-on interaction with advanced equipment and may include working at heights, in varying weather conditions, and around energized systems. Safety, awareness, and professionalism are essential at all times.

Location & Commitment

• Remote, in the continental US

• 40 hours a week, overtime eligible

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

Ready to Make an Impact?

If you're a hands-on engineer who thrives on solving complex challenges and wants to be part of a global technology leader, we'd love to hear from you. Join ABB and help drive the future of energy and industry.

More about us:

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D - 100% employee paid up to maximums

• Short Term Disability - up to 26 weeks - Company paid

• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave - up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions.

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Ready for your next challenge?

Take the next step in your ABB journey and apply today.