Patient Access Associate - Emergency Department

Description

Emergency Dept Patient Access Rep(On-Site | North Conway, NH)

In this entry-level role, you'll be thefirst point of contactfor patients and visitors, helping guide them through their healthcare experience from the moment they arrive. You'll work alongside clinical teams-at the front desk and sometimes at the bedside-handling registration, patient identification, and supporting families with care and professionalism.This role provides coverage for open shifts due to PTO, callouts, and fluctuating volumes, with hours that vary week to week based on departmental needs and are not guaranteed. Candidates must be flexible and willing to pick up shifts as they become available, including evenings, weekends, and holidays as needed.

You'll gain experience in a fast-paced hospital setting, working with diverse patient populations and real-time care environments.

• Great for college students or anyone exploring a career in healthcare
• Collaborative, team-oriented culture with supportive leadership
• Shift differentials for nights & weekends

Make an impact from day one-where your communication, compassion, and teamwork truly matter.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Related experience in healthcare or customer service is preferred.
4. Additional Skills/Requirements Required: Computer and data entry experience is required with Microsoft Word, e-mail, and internet communication, as well as the ability to work accurately and effectively with electronic systems.
5. Additional Skills/Requirements Preferred: N/A

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact alyssa.lewis@mainehealth.org

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.