DoW SkillBridge Fellowship - Training Logistics Spec I

Overview

**TRANSITIONING SERVICE MEMBERS ONLY AS PART OF THE DOW SKILLBRIDGE PROGRAM**

To offer eligible Service Members currently approved to participate in the DoW SkillBridge program the opportunity to gain first-hand experience and insight into Navy Federal's business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education. Participate in a collaborative, team driven network, and interact with multiple departments. Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities. Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.

Responsibilities

• Provide assistance in handling the scheduling requests by evaluating resources, liaising with WFM, Operational Leaders, L&D, Recruiting and Training, etc., and making applicable changes to schedules
• Assist with the coordination and execution of the operational planning of training events and meetings, which may include contracts, facilities, room reservation, staffing, technology, equipment, logistics, and other related issues
• Maintain training system, the on boarding and off-boarding logins for Trainees and Trainers, which includes Verint and the Navy Federal Learning Center
• Collaborate with trainers/supervisors/leadership to maintain lists for testing IDs, IT requests for training rooms, print graduation certificates, workbooks and prep class items
• Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results
• Develop and apply a sound understanding of the business unit's functions and their relationship to those of other business units
• Represent the business unit in task groups and project meetings to provide availability of resources and planning/scheduling for classes
• Work autonomously within established procedures and practices
• Identify, research, and document operational correlations, administer operational workflow and functions, and lead portions of projects that are routine within the business unit or function
• Research and synthesize data; present conclusions and recommendations to management
• Prepare summaries, analyses, reports, charts, graphs, instructions, memoranda and manuals/reference materials for benchmarking purposes or for inclusion in required EOM reports and other ad hoc reports
• Perform other duties as assigned

Qualifications

• Experience in solving administrative, operational and/or system problems and issues
• Experience in and exposure to managing multiple priorities independently and/or in a team environment to achieve goals
• Desired - Working knowledge of Navy Federal's functions, philosophy, operations and organizational objectives
• Desired - Knowledge of systems and software used at Navy Federal
• Desired - Working knowledge of state and Federal laws; industry regulations, principles, and practices; and company policies that govern the business unit's products/services
• Effective organizational and prioritization skills
• Effective skill in maintaining accuracy with attention to detail and meeting deadlines
• Effective research, analytical, and problem solving skill
• Effective skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations
• Effective skill in leading projects and/or initiatives of small to medium scope
• Effective skill in interpreting and synthesizing large amounts of information
• Effective verbal and written communication skills
• Effective word processing and spreadsheet software skills
• Effective database and presentation software skills
• Effective skill exercising initiative and using good judgment to make sound decisions
• Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
• Effective skill presenting findings, conclusions, alternatives and information clearly and concisely
• Effective skill in maintaining composure and professionalism under stressful situations

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