New

Tier 1 Help Desk

TEKsystems
$19.00 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Corpus Christi
Jun 26, 2026
MUST HAVE A PUBLIC TRUST Description Job Description We have an immediate need for a Help Desk Technician to support an important government customer in Corpus Christi, Texas. Must have good phone skills and be able to enter information into a trouble ticket tracking system. Windows, MS Office, and other Commercial Off The Shelf (COTS) application troubleshooting skills. Must be able to lift 50lbs. Must be able to take direction and work without constant supervision. Contract/Project Description/Overview: Answer the main Help Desk phone, enter trouble tickets, and assist customers with issues over the phone if possible. Assist walk-in users. Limited Troubleshooting of OS, application, printing and network issues over the phone. Create and/or update SOP's and documentation. Scope/Daily Job Responsibilities/Position Overview: Answer the main Help Desk phone, enter trouble tickets, and assist customers with issues over the phone if possible. Assist walk-in users. Limited Troubleshooting of OS, application, printing and network issues over the phone. Create and/or update SOP's and documentation. Skills Desktop, Help desk support, Troubleshooting, Windows, Customer service, Ticketing system, ms office suite, Active directory Top Skills Details Desktop,Help desk support,Troubleshooting,Windows,Customer service,Ticketing system,ms office suite Additional Skills & Qualifications Minimum Required Skills: Phone Etiquette, and Basic Windows, Office, and COTS application troubleshooting skills. Desired/Preferred Skills: Advanced Windows, Office, and COTS application troubleshooting skills. Active Directory Experience. Degree & Years of Experience: 1 year IT experience / Experience Level Entry Level Job Type & LocationThis is a Contract position based out of Corpus Christi, TX. Pay and BenefitsThe pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Corpus Christi,TX. Application DeadlineThis position is anticipated to close on Jul 8, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.