Patient Service Specialist-Specialty Care Procedures Brunswick

Description

Clerical/Administrative Support
Req #: 83316

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Specialist -Specialty Care Procedures Brunswick

Location:329 Main St, Brunswick, ME

Schedule:Part time, 26 hours/week. Tuesday-Wednesday-Thursday

About the Role

MaineHealth Specialty Care Procedures in Brunswick is seeking aPatient Service Specialistto join our team. This essential position ensures that patient scheduling and insurance prior authorization needs are met while supporting the broader administrative and patient service functions of the practice.

If you enjoy helping patients, staying organized, and working in a collaborative clinical environment, we'd love to hear from you.

The position can also be a Patient Service Representative. We are willing to train the right candidate!

Key Responsibilities

• Coordinate and manage patient scheduling for appointments, procedures, and follow-up visits.
• Process procedure appointments and ensure completeness for clinical review.
• Serve as a primary point of contact for patients-answering questions, assisting with forms, and providing outstanding customer service.
• Maintain accuracy of patient records and documentation within the electronic medical record (EMR) system.
• Collaborate with clinical and administrative staff to support smooth, efficient operations.
• Handle general front-desk duties including check-in, check-out, phone calls, and insurance verification.

Summary:

The Patient Service Specialist role ensures patient scheduling and referral needs are met while assisting in the general administrative and patient service needs of the practice.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Six months of medical office experience required.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to mhcareers@mainehealth.org.

Notice Regarding Maine Employer Surveillance Statute:Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources-so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $20.27to $24.36 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact jeremy.dube@mainehealth.org