Veterinary Assistant and Scheduling Coordinator

The Luke and Lily Lerner Clinic (LC) provides students at the Cummings School of Veterinary Medicine with opportunities for both pre-clinical and clinical surgical training while serving pets and people in need. The Clinic provides high level primary care surgical services to shelter and community animals while training veterinary students in the clinical competencies needed for anesthesia and surgery of healthy feline and canine patients. The pre-clinical surgical training program run in the Lerner Spay Neuter clinic is Introduction to Anesthesia and Small Animal Surgical Techniques (ISAAST), which is a required class for all third-year students. We offer a fourth-year clinical elective, Primary Care Procedures (PCP), which has a focus on spay neuter, other primary care surgery, anesthesia, and dentistry. We also host periodic Community Cat Clinics. Finally, we assist with dental training labs and other clinical skills laboratories run by our colleagues.

The Scheduling Coordinator is responsible for scheduling all clinic surgeries. Work with animal rescues, animal shelters, municipal animal control officers, and private individuals to promote the mission and activities of the Lerner Clinic. Field all communications (phone calls/emails) regarding medical conditions and appropriately answers medical and surgical related questions or relays the information to the faculty. Provide veterinary assisting and communications support for the junior spay lab (ISAAST) and for the Primary Care Procedures (PCP) clinical rotation. In addition to scheduling and communications, the Coordinator works in the electronic medical records to enter charges, fill medications, and complete required paperwork for patients. All staff within the Luke and Lily Lerner Spay/Neuter clinic support the dual mission of supporting veterinary student surgical education while helping pets in need.

Basic Requirements:
Knowledge and experience typically acquired by:

• High School Knowledge and skills as typically acquired by completing High School/GED degree or equivalent experience.
• 1-3 years veterinary clinic or shelter medicine experience.
• Excellent computer skills (particularly MS Word and MS Excel).
• Ability to communicate effectively and professionally in written and verbal expression.
• Outstanding organizational skills.

Preferred Qualifications:

• Associate or bachelor's degree, CVA or CVT strongly preferred.
• Experience working within an educational environment.
• Individual should be highly organized with outstanding communication skills and experience in an educational environment.
• An understanding of the organizational mechanics of animal shelters, rescue organizations, and animal control officers is an advantage in communication with students about the program.
• Experience working with dogs and cats in a clinical setting or desire for this training is preferred.
• Ability to safely and humanely handle canines, felines, and other small domestic animals (some may have limited socialization and unknown aggressive backgrounds).
• Experience as a veterinary technician, veterinary assistant, or veterinary receptionist is considered a strongly desired background.