Front Desk Coordinator- Owen Clinic - 140586

Under general supervision of the Clinic Manager, the Front Desk Coordinator acts as a point of contact for patients. The position performs and participates in front office patient centered duties, to include, but not limited to, greeting patients, co-pay collection, appointmentscheduling, authorizations and referrals. The position acts as a resource for patients and assists physicians, staff, and ambulatory care service managers as needed.

• A minimum of three (3) years of related experience to include one(1) year of front desk/receptionist and scheduling experience in a health care setting.

• Proven experience with insurance and authorization verification.

• Prior cash handling experience.

• Possess demonstrated knowledge of third party payors including federal, state, and private health plans.

• Demonstrated knowledge of medical terminology.

• Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone.

• Have excellent communication skills with the ability to communicate clearly both verbally and in writing and be able to articulate complex ideas for all levels of audiences.

• Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.accountability.

• EPIC.
• HIV/Primary Care experience.
• Bilingual: Spanish/English.
• Experience with referrals.
• UCSD system knowledge.

• Must be able to work various hours and locations based on business needs.
• Employment is subject to a criminal background check and pre-employment physical.