Management Support Specialist

Management Support Specialist

JOB LOCATION: Dahlgren, Virginia

JOB STATUS: Full Time

TRAVEL: Less than 5%

SALARY: $85,000 to $92,000

Astrion has acontingentopening for aManagement Support Specialist supportingthe U.S. Navy'sNaval Surface Warfare Center Dahlgren Division(NSWCDD), located inDahlgren, VA. In thisManagement Support Specialistposition,you willprovide comprehensive training program administration, logistical facilities management, and technical platform coordination for the Workforce Development division. This role executes full-lifecycle event planning-frominitialfacility scheduling and classroom configuration to deploying online collaboration tools and resolving end-user software roles.You will serveas a primary point of contact, deliveringexceptional customer service while coordinating high-impact Navy personnel events and employee development programs.

REQUIRED QUALIFICATIONS / SKILLS

• Three (3) years professional experience providing training program support (e.g., scheduling training, configuring classrooms,maintainingand operating audio-visual technology and classroom equipment, and printing and distributing training and other materials), administrative support, and support for special projects.
• Skilled in facilities management for Workforce Development in support for all training and events.
• Ability to schedule with multiple facility partners for training and event space, to ensure logistical requests are met, set up classrooms, provide IT support for audio/visual equipment to ensure connectivity, to distribute training materials, and to ensure training announcements are completed.
• Possesses the ability to effectivelyuseNavy Enterprise Resource Planning (ERP), Waypoints Learning Management System, Total Workforce Management Services, Human Resources Port, and online reservations in support or customer needs.
• Possesses customer service skills needed toassistcustomers with requests as needed.
• Skilled in online collaboration tools needed tofacilitateand support online training events.
• Ability toestablishaccount set up and training requirements for ERP users, ensuring users have proper roles and training to support.
• Ability and knowledge toassistwith other workforce development functions such as off-site tours and training events (e.g.,SEaLto Sea, Meet the Fleet).

PREFERRED QUALIFICATIONS / SKILLS

• Bachelor's Degree

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