Attendant - Slot Floor

Responsibilities:

• Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
• Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Company
• Understand the essential functions of the slot machines and game themes
• Process transactions related to slot operations, including jackpots, paper fills, wallet buys
• Ensures department adheres to all regulatory, departmental and company policies and procedures.
• Knowledge of all promotions and events.
• Monitor assigned areas on the gaming floor, remaining mobile and visible to guests
• Maintain professional radio etiquette
• Recognize and respond to minors in the casino
• Recognize signs of problem gaming an alcohol intoxication and report any issues to management
• Support the integrity of gaming on the floor

Environmental Working Conditions:

• The work environment contains bright lights, loud noise, and stressful situations.

Target Salary:

• Target Salary Range $15.00 Plus Tips

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

High School (preferred)

Basic computer skills (preferred)
Must possess cash handling skills (preferred)
Must be willing to do some mechanical and troubleshooting of slot machines (preferred)
Excellent written and verbal communication skills (preferred)
Able to work flexible shifts including nights, weekends, and holidays (preferred)
Read, write, speak, and understand English (preferred)
Respond to visual and aural cues (preferred)
Operate in mentally and physically
(preferred)
Excellent customer service skills (preferred)
High School graduate or equivalent (preferred)
Able to wear earpieces and use a radio (preferred)
Must be able to bend, twist, push, and pull (preferred)
Physically mobile with reasonable accommodations (preferred)

IGB Level 2 (preferred)

Skills