Shift Supervisor - Security

Responsibilities:

• Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members
• Supervises and manages the daily activities of security staff for their respective shift
• Maintains performance, personnel, and operational records
• Oversees the physical security of the casino and company assets
• Responsible for the physical safety of guests, employees and property, recommends improvement measures
• Conducts investigations of incidents and assists the Gaming Board in investigations as needed
• Ensures all applicable personnel adhere to the Adopted Rules, MIC's, IC's, and company policy & procedures
• Trains, develops, and schedules security staff
• Disseminates pertinent information to security staff
• Ensures department adheres to all regulatory, departmental and company policies and procedures
• Knowledge of all promotions and events
• All other duties as assigned

Environmental Working Conditions:

• The work environment contains bright lights, loud noise, and stressful situations.

Target Salary:

• Target Salary Range $23.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

High School (preferred)

Operate in mentally and physically stressful situations (preferred)
Able to work flexible shifts (preferred)
Read, write, speak, and understand English (preferred)
Respond to visual and aural cues (preferred)
Physically mobile with reasonable accommodations (preferred)
Excellent written and verbal communication skills (preferred)
Strong administrative, organizational and decision making abilities (preferred)
Ability to lead, influence others and coach for success (preferred)
Excellent customer service skills (preferred)
Supervisory experience preferred (preferred)
Prior security, safety, or loss prevention experience preferred (preferred)
College or military education preferred (preferred)
High School graduate or equivalent (preferred)

IGB Level 2 (preferred)

Skills