Chief Operations Officer/Deputy Commissioner of Ferries
 New York City Department of Transportation | |
$250,000.00 - $280,000.00
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 United States, New York, New York | |
| 55 Water Street (Show on map) | |
 Aug 06, 2026 | |
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Serves as the Chief Operations Officer of the Staten Island Ferry and Deputy Commissioner of the Ferry Division for the New York City Department of Transportation. Provides executive leadership and direction for the safe and efficient operation and maintenance of the vessels, terminals and facilities of the Staten Island Ferry, including management of over 600 employees, including 450 mariners, and an annual expense budget $63 million (PS), $44 million (OTPS) and 10 Year Capital Plan of approximately $450 million. In collaboration with the Commissioner and First Deputy Commissioner, serves as a member of top management providing commitment, leadership, and the highest levels of management to the Staten Island Ferry's Safety Management System (SMS), in accordance with International Safety Management (ISM) Code requirements. Regulates private ferry operations within the City of New York. EXAMPLES OF TYPICAL TASKS: Responsible to serve as the highest level of authority with the SMS in matters relating to administration, engineering, operations and safety. Be available and respond 24/7 to issues and emergencies. Establish and coordinate the effective implementation of a Safety & Environmental Protection Policy. Oversee activities of senior management of functional areas, including customer relations and customer service. Ensure the entire Staten Island Ferry system is operated safely and effectively in accordance with principles of good seamanship and all applicable laws and regulations, including U.S. Coast Guard regulations. Responsible for ensuring that all Staten Island Ferry personnel are properly trained and fully familiar with all applicable regulations, including NYCDOT policies and regulations. Plan and execute new technology for the ferry including replacement vessels. Represent the agency to and interacts with other local, state and federal government agencies, elected officials, private ferry operators, city unions and other stakeholders. Performs related managerial duties. The Staten Island Ferry is a critical link in the City's transportation infrastructure and carries over 17 million passengers annually between the St. George Terminal in Staten Island and the Whitehall Terminal in Lower Manhattan, operating 365 days per year around the clock. The Ferry Division exemplifies DOT's mission in providing for the safe, efficient, equitable and environmentally responsible movement of people and goods in the City of New York. Minimum Qualifications 1. Baccalaureate or higher degree in operations management, business management, marine transportation, nautical science, marine engineering, or related discipline from an accredited college. Maritime industry relevant work experience may be substituted for degree. Preferred Skills 1. Possession of a valid Merchant Mariner Credential (MMC) issued by the U.S. Coast Guard (USCG), with endorsement as Master (unlimited tonnage) or Chief Engineer (unlimited propulsion power) strongly preferred. 2. Strong background in all aspects of maritime management, including operations, engineering, maintenance and repair, personnel management and regulation issues. 3. Experience with implementation and/or operation of Safety Management Systems in accordance with ISM code. 4. Superb managerial and communication skills. 5. Experience with passenger ferry systems in a managerial capacity is preferred, but not required. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. | |