EOC Operator

Description

This position will monitor all Chemical, Biological, Radiological, Nuclear and Explosive (CBRNE) network activity in a government Emergency Operations Center (EOC). Candidate will be responsible for resolving technical problems and answering queries by telephone in support of internal and/or outside customer computer hardware, software, and network devices. May route calls to technical specialists. Candidate will be responsible for performing a wide variety of nonstandard complex tasks using advanced techniques and requiring knowledge of CBRNE disciplines. Maintains policies and procedures for specific emergency response, continuity planning and disaster recovery operations. Maintain a working knowledge and understanding of the technology used in supporting the EOC and response procedures. Candidate must understand daily, monthly, and annual job duties/training requirements may change as the needs of the customer change. Candidate must pass an annual EOC assessment and maintain customer approval to work independently.

Candidate must be able to follow written and oral instructions regarding operational procedures in an EOC environment and carry out tasks with minimal supervision and oversight. Demonstrate the ability to perform all duties in a tactful and professional manner during high stress emergency situations; clear communication and technical writing skills, proficient in Microsoft Windows Operating Systems, Microsoft applications suite and web-based application environments. Candidate must demonstrate the ability to manage information between multiple organizations over numerous communications vectors such as phone lines, software interfaces and web-based tools during emergency operations. Candidate must be able to combine communication and problem-solving skills when dealing with representatives from various organizations and information sources during emergent and non-emergent conditions.

Basic Qualifications

• Must have active SECRET security clearance. TOP SECRET preferred.

• Three (3) or more years of experience in an EOC, command post environment, CBRNE environment, crisis management center, or public safety answering point.

• Must be able to work a flexible schedule outside of the standard 9:00 a.m. - 5:00 p.m. hours when the workload dictates doing so.

• Demonstrate ability to effectively prioritize and execute tasks appropriately and efficiently in a high-pressure environment.

• Ability to communicate and interact with technical staff at all levels verbally and in writing in a team-based environment.

• Ability to quickly learn and assimilate specific customized software tools and products in support of the emergency operations center, including the following categories of tools: Geographical Information System (GIS), video camera displays, emergency notification systems, device-specific displays, atmospheric plume models and displays, and building architectural displays.

Preferred Qualifications

• 6 years of emergency services or CBRNE experience, or 2 years of experience with a relevant bachelor's degree (STEM, Homeland Security, Emergency Management).

• HAZWOPER training and/or certification.

• Experience with decision support software and/or network management software.

• NIMS ICS300 & ICS400 certifications or FEMA Basic Academy.

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.