Sr. Category Manager, Technology Services

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About the Role

We are seeking a seasoned Senior Category Manager to own our Technology Professional Services category end-to-end. This is a high-visibility, high-impact role for a practitioner who combines deep market expertise in Tech Services with the executive presence and relationship skills to serve as a true strategic partner to the business. You will be the go-to authority on best practices, structure and negotiate complex, multi-phased Technology Services agreements, and drive the full sourcing and category management lifecycle - from strategy through supplier performance.

The right candidate is simultaneously a credible thought leader and a hands-on executor: someone who can walk into a room with a CIO or a SVP of Technology, earn their trust, and then translate that partnership into measurable sourcing value.

• Own the end-to-end Technology Professional Services category strategy, encompassing staff augmentation, managed services, consulting, outsourced development, and related tech labor models.
• Define multi-year category roadmaps aligned to business technology investments, organizational priorities, and evolving market capabilities.
• Serve as the recognized subject-matter expert and trusted advisor to senior technology, finance, and operational stakeholders on market trends, supplier capabilities, and emerging service models.
• Proactively identify category opportunities and bring forward-thinking, data-backed recommendations without waiting to be asked.

• Lead the structuring and negotiation of sophisticated, multi-phased Technology Services agreements - including MSAs, SOWs, outcome based delivery frameworks, T&M and fixed-fee constructs, and hybrid commercial models.
• Design contract frameworks that appropriately balance business flexibility, risk allocation, IP protection, data security, and performance accountability.
• Drive favorable commercial outcomes on pricing benchmarks, rate cards, SLAs, KPIs, governance cadences, and exit provisions.
• Oversee the full SOW lifecycle within Fieldglass (or equivalent VMS), ensuring compliant intake, structured approvals, and active management against scope and spend.

• Design and lead competitive sourcing events (RFI, RFP, RFQ) for Technology Professional Services engagements of varying scale and complexity.
• Apply best-in-class sourcing methodologies: total cost of ownership analysis, should-cost modeling, supplier scorecarding, competitive benchmarking, and market intelligence.
• Build and maintain a rationalized, tiered supplier ecosystem - balancing preferred-vendor depth with competitive tension.
• Manage supplier performance through structured governance, KPI/SLA tracking, QBRs, and continuous improvement initiatives.

• Establish yourself as an embedded strategic partner to Technology, Engineering, Finance, Legal, and HR leaders - understanding their roadmaps and ensuring sourcing strategy is a true enabler.
• Translate business requirements into sourcing and commercial strategies that stakeholders trust and champions.
• Influence sourcing adoption and procurement policy compliance through credibility and education, not just process enforcement.
• Communicate complex commercial and market insights clearly and persuasively to audiences ranging from project managers to C-suite executives.

• Deliver and track measurable value: cost savings, cost avoidance, risk mitigation, cycle time improvements, and supplier quality gains.
• Provide monthly savings forecasts and maintain a transparent pipeline of category initiatives with expected timelines and outcomes.
• Leverage data and analytics tools (Power BI, Tableau, spend analytics platforms) to generate actionable category insights and support decision-making.
• Establish, monitor, and report on KPIs and category health metrics to leadership.

• Proactively identify and mitigate sourcing, supplier, contractual, and operational risks across the Technology Services portfolio.
• Champion procurement policy adherence, ethical sourcing standards, and regulatory compliance.
• Continuously improve sourcing processes, tools, and templates - bringing structure and repeatability to complex, bespoke engagements.

• Degree or equivalent and typically requires 7+ years of relevant experience.

• 7-10 years of progressive experience in strategic sourcing, category management, or procurement, with a minimum of 5 years focused specifically on Technology Professional Services.
• Demonstrated track record structuring and negotiating complex, multi-phased Technology Services agreements at significant scale (consulting, managed services, staff augmentation, outsourced development).
• Proven ability to influence and partner with senior technology and business stakeholders in a fast-paced, matrixed environment.
• Experience managing the full SOW lifecycle within a VMS platform (Fieldglass preferred).

• Deep knowledge of the Technology Professional Services market: vendor landscape, commercial models (T&M, fixed-fee, milestone, outcome-based), rate card benchmarking, and industry pricing dynamics.
• Strong contract expertise: ability to read, draft, and redline MSAs, SOWs, and amendments with a working knowledge of key legal and risk provisions.
• Proficiency in data and analytics tools (Excel, Power BI, Tableau) and procurement platforms (SAP Ariba, Coupa, or equivalent).
• Familiarity with contingent workforce management, Managed Service Provider (MSP) models, and VMS governance.

Brings a point of view. Stays ahead of market trends and proactively shapes category strategy rather than reacting to business demand. Seen as a credible advisor, not just a transactional buyer.

Communicates with clarity and confidence at all levels. Builds trust with senior stakeholders quickly. Drives alignment and adoption without relying solely on authority.

Expert negotiator who understands leverage, risk, and value beyond price. Structures deals that serve both short-term needs and long-term business flexibility.

Delivers. Manages multiple concurrent initiatives with rigor, keeps stakeholders informed, and sees work through from strategy to signature to supplier performance.

Grounds recommendations in facts and data. Translates market intelligence and spend analytics into clear, actionable insights for stakeholders and leadership.

Maintains composure and effectiveness amid ambiguity, competing priorities, and organizational change. Viewed as steady and dependable under pressure.

In your first 90 days:

You have mapped the category, established key stakeholder relationships, and developed a prioritized pipeline of sourcing initiatives with clear value estimates.

In your first year:

You are seen as the indispensable go-to partner for Technology Professional Services across the enterprise. You have closed meaningful agreements, delivered measurable savings, and elevated the quality and rigor of how the organization buys Tech Services.

Ongoing:

You are a thought leader inside and outside the team. Your category strategy is forward-looking, your supplier relationships are valued assets, and your stakeholders actively pull you in early on new initiatives.

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, pleaseclick here.

Our Base Pay Range for this position

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McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.

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