Senior Manager - Client Retention & Acquisition Strategy
Location: 51 Madison Avenue, NY, USA, 10010
Hybrid - 3 Days/Week in office
Hybrid: Mon/Fri Remote; Tues-Thurs Onsite
Hours: 40-hour work week
Contract: 6 months, possible extension, potential conversion
Department: Client Growth & Retention
Interview: 2 virtual interviews
Senior Manager - Client Retention & Acquisition Strategy:
- The Client Growth and Retention department is part of Client Foundational Business and is responsible for accelerating enterprise growth through initiatives focused on customer acquisition, client engagement, and retention.
- We are seeking experienced consulting professionals to support a portfolio of high-priority strategic initiatives. These resources will work directly with senior leadership to develop growth strategies, evaluate new market opportunities, and support the design of commercial and go-to-market approaches that drive measurable business outcomes.
- The ideal candidate brings a strategy consulting background with experience in supporting growth-focused initiatives, including customer acquisition, commercialization, market expansion, and go-to-market strategy development.
- Your Main Responsibilities:
- Support the development of growth strategies designed to drive customer acquisition, increase client engagement, and improve retention outcomes.
- Analyze client, market, and business performance data to develop strategic recommendations that address commercial and financial feasibility.
- Develop executive-level presentations, analyses, and materials for senior leadership decision-making.
- Support project execution by helping define roadmaps, milestones, and key deliverables across multiple workstreams.
Who We Are Looking For:
- Bachelor's degree in Business, Marketing, Economics, Finance, or a related field.
- Approximately 5-8 years of experience in management consulting, corporate strategy, growth strategy, business development, or a related field.
- Strong understanding of front-end business functions, including marketing, customer growth, and commercial strategy development.
- Financial services experience is required; insurance industry experience is a plus.
- Strong analytical and problem-solving skills with the ability to synthesize complex information into clear recommendations.
- Ability to work independently in a fast-paced environment while managing multiple priorities.
Engagement Profile:
- Staff augmentation / consulting engagement.
- Individual contributor role equivalent to Senior Associate level.
- Will work directly with senior leaders within the Client Growth and Retention department.
- Focused on strategy development, growth initiatives, customer acquisition, and go-to-market planning.
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Spectraforce Technologies
Aug 06, 2026