Senior ServiceNow Developer

Tysons Corner, VA (Hybrid)

Position Overview

Metronome is seeking a Senior ServiceNow Developer to support the design, development, implementation, and sustainment of ServiceNow solutions. This individual will work closely with technical teams, project stakeholders, and customer SMEs to deliver scalable and sustainable ServiceNow capabilities.

Description

Metronome has an immediate need for a Senior ServiceNow Developer who will assist in solutioning and development of applications leveraging ServiceNow OOTB modules and customization as necessary to ensure the required business outcomes are delivered. The person will assist in the technical solution and development / implementation of solutions that leverage ServiceNow modules in custom scoped application development to migrate legacy applications to the DLA Enterprise ServiceNow platform. As a Senior ServiceNow Developer, you will deliver products and services defined throughout the lifecycle of the project and resolve post-production deficiencies. You will also manage and participate in designing and developing solutions using various ServiceNow modules and features including CSM, S2P, APO, Integration Hub, Flows, Business Rules, Script Includes, Service Catalog, Service Portal, Asset Management, CMDB, AI Agents, and other ServiceNow modules, as required.

Duties & Responsibilities

• Ensure development aligns with ServiceNow design patterns and best practices and is reusable, reliable, and adaptive.

• Translate business and functional requirements into sustainable ServiceNow implementations.

• Ensure platform capabilities are efficiently and effectively utilized to achieve desired business outcomes.

• Support requirements elicitation, design, development, testing, training, implementation, and go-live activities.

• Manage ServiceNow solution design, development, testing, and go-live support.

• Work with technical SMEs to identify and refine data requirements.

• Work closely with ServiceNow technical teams to convert requirements into design and migration activities.

• Maintain and develop scoped applications.

• Support governance and operational transition activities.

• Provide guidance to convert requirements into design and migration activities.

• Configure and develop functionality utilizing business rules, script includes, client scripts, UI policies, UI actions, flow designer, and notifications.

Required Qualifications

• U.S. Citizenship required.

• Ability to obtain a Secret clearance.

• Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related discipline.

• 7-10+ years of ServiceNow experience.

• Solid understanding of ServiceNow design patterns, best practices, architecture, data model, and core concepts.

• Solid understanding of Access Control Lists (ACLs).

• Experience participating in the full Software Development Life Cycle (SDLC), including analysis, design, coding, testing, and production deployment.

• Proficiency with AngularJS, JavaScript, HTML, CSS, and XML.

• Strong problem-solving and critical-thinking skills.

• Ability to communicate effectively with government stakeholders and project teams.