On Call Concierge

We are seeking experienced, polished, and dependable concierge professionals to join our on-call team. Candidates will provide professional concierge and guest-service support for residential, corporate, hospitality, and special-event clients throughout the DMV.

• Greet and welcome residents, guests, visitors, and clients in a professional and courteous manner
• Provide exceptional concierge and customer-service support
• Manage front-desk operations and maintain a welcoming, organized reception area
• Answer phones, respond to inquiries, and provide accurate information
• Assist with guest check-in, visitor access, and building procedures
• Receive and coordinate packages, deliveries, and other guest requests
• Handle resident and client requests promptly and professionally
• Communicate effectively with property management, vendors, security, and other staff
• Support conferences, meetings, and special events when assigned
• Maintain confidentiality and use sound judgment when handling sensitive information
• Identify and resolve routine issues while escalating matters appropriately
• Maintain professional appearance, conduct, and punctuality at all times
• Provide reliable coverage for scheduled and on-call assignments
• Represent the company and client in a polished, professional manner