Warehouse Shipping Administrator

Education Requirements

• High school diploma or GED preferred.
• Basic computer proficiency required, including Microsoft Office and email.
• Ability to read, understand, and follow written instructions, shipping documents, and order information.

Experience Requirements

• 2+ years of clerical/administrative experience.
• Experience entering and maintaining accurate customer, order, and shipping records.
• Familiarity with shipping paperwork, packing slips, labels, and inventory documentation is a plus.
• Experience working in a warehouse or distribution environment is beneficial.

Preferred Qualifications

• Strong computer and data entry skills with a high level of accuracy.
• Excellent attention to detail and organizational abilities.
• Ability to multitask, prioritize work, and meet deadlines in a fast-paced environment.
• Strong communication and customer service skills.
• Dependable, punctual, and able to work independently while supporting a team.
• Comfortable learning new software and order management systems.

Physical Capabilities

• Ability to sit, stand, and work at a computer for extended periods.
• Frequent use of hands and fingers for typing, scanning, filing, and data entry.
• Ability to review documents and computer screens with close attention to detail.
• Occasional lifting, filing, and handling of office paperwork and shipping documents.

Job Duties

• Perform daily administrative and clerical support for the shipping department.
• Enter and update customer, order, and shipping information in company systems.
• Prepare, print, review, and organize packing slips, shipping labels, bills of lading, and related documentation.
• Verify order details and shipping information to ensure accuracy before processing.
• Maintain electronic and paper shipping records.
• Communicate with warehouse and shipping teams regarding order status, discrepancies, and special requests.
• Track shipments and assist with researching delivery or documentation issues.
• Answer phones, respond to inquiries, and provide professional customer support.
• Scan, copy, file, and organize shipping documents.
• Identify and report errors or discrepancies to supervisors and team members.

Benefits