Senior Claims Representative
 West Bend Mutual Insurance Company | |||||||
dental insurance, vision insurance, paid time off, 401(k)
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 United States | |||||||
 Sep 16, 2026 | |||||||
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Senior Claims Representative Job Locations
US-Remote ID
2026-3742
Company Overview Recognized as aMilwaukee Journal SentinelTop Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities. Job Summary Handle complex bodily injury claims with minimal supervision and guidance from the manager. Utilize current Claims technology. The internal deadline to apply is 09/23/26. External applications will be accepted on a rolling basis while the position remains open. Work Location This position offers both remote and hybrid work locations. Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule. Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events. Responsibilities & Qualifications Senior Bodily Injury Claims Representative
Some claims are straightforward. Others require strong judgment, sharp negotiation skills, and the confidence to navigate complex situations. If that's where you do your best work, we'd love to connect. As a Senior Bodily Injury Claims Representative, you'll take the lead on high-exposure bodily injury claims, guiding investigations, evaluating coverage and liability, and negotiating fair resolutions for all parties involved. You'll have the autonomy to manage challenging files while also serving as a trusted resource and mentor to teammates. Responsibilities include handling complex bodily injury claims, evaluating coverage and damages, negotiating settlements, managing litigated files, maintaining reserves, and presenting select claims to committee. What You'll Bring to the Role
Experience handling complex bodily injury claims
You'll join a collaborative team that values expertise, supports professional growth, and trusts you to make an impact. Here, you'll tackle meaningful work, share your knowledge with others, and help deliver exceptional outcomes for our customers. #LI-BW1 Salary Statement The salary range for this position is $68,000-$90,000. The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate. Benefits West Bend offers a comprehensive benefit plan including but not limited to:
EEO West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion. | |||||||