Senior Manager, Learning & Inclusion

At SimplePractice, we are improving access to quality care by equipping health and wellness clinicians with all the tools they need to thrive in private practice.

More than 250,000 providers trust SimplePractice to build their business through our industry-leading software with powerful tools that simplify every part of practice management. From admin work to clinical care, our suite of innovative solutions work together to reduce administrative burden-empowering solo and small group practitioners to thrive alongside their clients.

Award-winning and people-first, SimplePractice is shaping the future of health tech. In 2026, we were recognized by BuiltIn as a Best Remote Company to Work For, Software Guru's Best Places to Code, Becker Healthcare Telehealth Companies to Know, and we won a MedTech Breakthrough Award for Best Practice Management Solution Provider.

The Senior Manager, Learning & Inclusion leads our Learning & Development and DEIB learning portfolio, from manager development and instructional design to DEI learning and employee listening. This role combines deep L&D expertise with a genuine, embedded commitment to inclusion - someone who sees DEIB not as a standalone initiative, but as a design principle woven through every program we build.

We're looking for a seasoned L&D leader, ideally with experience running a full L&D function, who brings real depth in instructional design and curriculum development, and who can personally take programs from concept to a finished, polished product. You're also an experienced people leader who develops team members and grows individual contributors into stronger, more capable professionals - while staying hands-on with content and delivery when the work calls for it. You'll partner closely with the Senior Director of Talent to shape and evolve our learning and inclusion strategy together.

Learning Programs & Development

• Own execution of company-wide learning programs: design, delivery, measurement, and continuous improvement
• Lead manager development programs and help build core learning pathways for ICs across the organization
• Lead instructional design and curriculum development personally, taking programs from concept through finished, polished product, and setting that standard for the team
• Oversee content curation across internal and external resources, including our Sana LMS platform and Udemy
• Set the learning design standard across ILT, virtual, self-paced, and blended content; serve as final quality owner before content reaches employees
• Evolve our learning measurement approach beyond completion rates toward more meaningful indicators of impact, and report program health to leadership

DEIB Programming & Inclusion

• Own delivery of annual DEI learning sessions and cultural training for international audiences
• Partner with the Senior Director of Talent to shape and execute DEIB strategy, embedding it throughout the learning and development lifecycle
• Champion inclusive design as a core principle across all learning initiatives, not an isolated program

ERG Communities & Employee Listening

• Own strategic relationships with ERG leaders, providing consistent resources and support
• Design and facilitate employee listening sessions; partner with the Senior Director of Talent on survey design and co-own action-planning from resulting themes and data

Team Leadership

• Manage a large, fast-moving portfolio of concurrent deliverables with sound prioritization under tight timelines
• Develop the L&D team by providing direction, quality oversight, and growth opportunities for ICs
• Partner with the Senior Director of Talent to shape learning methodology and strategy

• 8+ years in L&D leadership, ideally having run a full, end-to-end Learning & Development function
• Hands-on instructional design expertise: skilled at taking programs from concept to finished, polished content, decks, and curricula
• Experienced people manager passionate about mentoring and developing team members into senior roles
• Deep experience owning DEIB programming and fostering Employee Resource Groups (ERGs) and employee communities
• Embedded inclusive design philosophy - treats inclusion as a core design principle across all initiatives
• High action orientation, comfortable driving fast-paced, reliable execution in partnership with strategic leadership
• Exceptional facilitation and presentation skills, with credibility to engage audiences up to executive leadership
• Skilled at building measurement frameworks to quantify L&D outcomes and communicate impact to stakeholders
• Low-ego, collaborative operator who partners effectively across complex, matrixed teams under tight timelines

Certification in coaching or DEI is a plus; CCL (Center for Creative Leadership) facilitator certification preferred; Insights certification preferred.

We offer a competitive benefits program including:

• Medical, dental, vision, life & disability insurance
• 401(k) plan with company match
• Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
• Mental health resources
• Paid parental leave & Backup Care
• Tuition reimbursement
• Employee Resource Groups (ERGs)

Thank you for your interest in opportunities at SimplePractice LLC ("SimplePractice" or "us" or "we" or "our"). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

SimplePractice has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team. We do not have any affiliation or connection to these situations and only post open roles on our official Careers page (simplepractice.com/careers) and reputable job boards like our official LinkedIn or Indeed pages.

All official SimplePractice recruitment emails will be sent from the domains @simplepractice.com, no-reply@greenhouse.io or noreply@linkedin.com email addresses.

Examples of fraudulent domains include careers-simplepractice.com, simplepractices.com, and simplepractice.careers.

Please note that SimplePractice will never ask candidates or new hires for money or payment of any kind at any stage of the recruitment or onboarding process.