Assistant Property Manager - Commercial Real Estate | Direct Hire Assistant Property Manager - Commercial Real Estate Location: Washington, DC
Employment Type: Direct Hire | Full-Time | On-Site
Salary: $70,000-$75,000 per year
Industry: Commercial Real Estate / Property Management Position Overview NRI Staffing is seeking a polished, proactive, and experienced Assistant Property Manager for a direct-hire opportunity supporting a premier Class A commercial office property in downtown Washington, DC. This position is ideal for a commercial property management professional who is ready to take the next step in their career and grow toward a Property Manager role. The Assistant Property Manager will be actively involved in the property's day-to-day operations, tenant relations, financial administration, facilities coordination, vendor management, tenant communications, and special events. The successful candidate will be comfortable working in a fast-paced, high-touch environment, able to think on their feet, make sound decisions, solve problems quickly, and maintain a consistently polished and professional presence. This is a highly visible, 100% on-site position. Because the property serves a sophisticated Class A tenant base, professionalism, strong communication skills, attention to detail, and exceptional customer service are essential. Key Responsibilities Day-to-Day Property Operations
- Support and help manage the daily operations of a Class A commercial office property.
- Serve as a visible and professional presence on-site and respond promptly to tenant and building needs.
- Coordinate with the Senior Property Manager, engineering team, vendors, and other building personnel to ensure smooth daily operations.
- Conduct regular property inspections to monitor building conditions, cleanliness, safety, and overall presentation.
- Identify operational issues, determine appropriate next steps, and follow through to resolution.
- Think proactively and independently when addressing day-to-day property challenges.
- Help ensure the property consistently maintains a high standard of appearance, service, and operational excellence.
Security & Janitorial Oversight
- Oversee the daily performance and activities of security and janitorial staff.
- Monitor staffing levels, service quality, schedules, and adherence to property standards.
- Conduct regular inspections of common areas, tenant areas, entrances, restrooms, and other building spaces.
- Address service concerns and coordinate corrective action with vendors and building personnel.
- Maintain strong working relationships with security, janitorial, engineering, and other on-site teams.
- Escalate recurring or significant operational concerns to the Senior Property Manager as appropriate.
Tenant Relations & Tenant Portal Management
- Serve as a responsive, professional point of contact for tenants and building occupants.
- Manage the property's tenant portal on a daily basis, ensuring information, announcements, requests, and communications are accurate and current.
- Monitor tenant requests and ensure they are appropriately routed, tracked, and resolved.
- Review tenant portal activity and work order requests to identify recurring issues or service trends.
- Communicate with tenants regarding building operations, service requests, events, notices, and other property-related matters.
- Maintain a high level of tenant satisfaction through proactive communication and follow-through.
Tenant Events & Engagement
- Develop, coordinate, and manage tenant appreciation events and engagement activities designed to strengthen tenant relationships and enhance the overall tenant experience.
- Coordinate event logistics, vendors, catering, communications, scheduling, and on-site execution.
- Examples of recent tenant events include tenant appreciation breakfasts and ice cream socials.
- Partner with building staff and vendors to ensure events are professionally executed and aligned with Class A property standards.
- Track event participation and feedback and identify opportunities for future tenant engagement.
Financial Management
- Support the preparation and management of annual property budgets.
- Review and approve accounts payable in accordance with established budgets and procedures.
- Partner with accounting to review financial reports, identify variances, and assist with corrective actions.
- Monitor rent collections and assist with resolving tenant delinquencies and default-related matters.
- Assist with financial reporting and other property management documentation.
Leasing & Tenant Administration
- Coordinate tenant move-ins and move-outs in accordance with lease requirements and property procedures.
- Maintain current knowledge of tenant lease abstracts, obligations, and critical dates.
- Assist with tracking lease expirations, renewals, expansions, and other leasing activity.
- Support lease administration and ensure relevant tenant requirements are communicated to appropriate departments.
- Assist the Senior Property Manager with tenant correspondence and lease-related matters.
Tenant Services & Work Order Management
- Monitor the tenant work order system daily to ensure requests are properly logged, assigned, tracked, and completed.
- Review open and aging work orders, response times, and completion times.
- Coordinate with engineering and vendors to ensure timely resolution of tenant requests.
- Follow up with tenants regarding outstanding work orders and service issues.
- Maintain accurate work order records to support tenant billing, audits, and reporting.
- Escalate recurring or unresolved service issues as appropriate.
Facilities & Vendor Management
- Coordinate routine maintenance requests, vendor scheduling, and service follow-up.
- Monitor vendor performance and ensure services are delivered in accordance with property expectations.
- Maintain accurate property documentation, including site plans, vendor contracts, insurance records, and related files.
- Follow up with vendors regarding Certificate of Insurance (COI) compliance as needed.
- Collaborate with engineering staff regarding building systems, maintenance activities, and vendor oversight.
- Support sustainability and ESG-related property initiatives.
Capital Projects & Risk Management
- Assist with tenant improvement projects, capital projects, and vendor-related work.
- Obtain and coordinate proposals, track project schedules, and assist with project documentation.
- Support emergency preparedness and property risk-management procedures.
- Monitor safety practices and assist with compliance related to applicable regulations.
- Assist with identifying potential property risks and bringing issues to management's attention.
Reporting & Administrative Support
- Prepare property operations, tenant service, project status, and other reports for management review.
- Maintain accurate property records and documentation.
- Assist with recurring reports, checklists, inspections, and management materials.
- Liaise with tenants, vendors, engineering personnel, accounting, leasing, and other stakeholders.
- Provide support for additional properties within the portfolio as assigned.
What We're Looking For The ideal candidate is a career-minded commercial property management professional who wants to grow into a Property Manager role. This individual should be confident managing competing priorities, comfortable interacting with sophisticated tenants, and capable of making decisions in a fast-moving environment. Required Qualifications
- 2-3+ years of commercial property management experience required.
- Experience supporting or managing Class A commercial office properties strongly preferred.
- Bachelor's degree preferred; equivalent relevant experience will be considered.
- Demonstrated experience with day-to-day commercial property operations.
- Experience working with tenants, vendors, engineering teams, security, and janitorial personnel.
- Strong organizational skills and the ability to prioritize multiple time-sensitive responsibilities.
- Excellent verbal and written communication skills.
- Strong customer service and relationship-management skills.
- Ability to think on your feet, troubleshoot issues, and take initiative without needing constant direction.
- Strong attention to detail and follow-through.
- Proficiency with Microsoft Office, particularly Excel.
- Experience with property management systems such as MRI, Yardi, Nexus, or AvidXchange is a plus.
- Experience with tenant portals and work order/facilities management platforms is preferred.
- BOMA RPA, IREM CPM coursework, or a similar property management designation is a plus.
- Valid driver's license and ability to travel to other properties or office locations as needed.
Career Growth Opportunity This position is designed for a professional who wants to build a long-term career in commercial real estate. The successful candidate will have the opportunity to develop broader responsibility across property operations, financial management, tenant relations, vendor management, leasing administration, capital projects, and building operations, with the potential to grow into a Property Manager role. Candidate Profile The ideal candidate will demonstrate:
- Stable career history with a pattern of professional growth and meaningful tenure with previous employers.
- A minimum of 2-3 years of commercial property management experience, with preference for candidates who have demonstrated longevity rather than frequent job changes.
- A professional, polished, and service-oriented demeanor appropriate for a Class A office environment.
- The ability to remain composed, organized, and solutions-oriented in a fast-paced setting.
- Strong judgment and the ability to independently assess situations and determine appropriate next steps.
- A proactive approach to tenant service and building operations.
- A genuine interest in developing toward a future Property Manager position.
Work Environment & Physical Requirements
- 100% on-site position at a Class A commercial office property in Washington, DC.
- Regular interaction with tenants, vendors, building staff, and other stakeholders.
- Ability to walk throughout the property and navigate construction or active work areas.
- Ability to perform occasional light physical tasks, including lifting items weighing less than 20 pounds.
- Occasional travel to other properties or office locations may be required.
Compensation $70,000-$75,000 annually, based on qualifications and experience. This is a direct-hire opportunity through NRI Staffing with an established organization in the commercial real estate industry. |
NRI, Inc.
Sep 17, 2026