Project Manager | Domestic Transportation Operations | Road Transport US

DSV - Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy. Visitdsv.comand follow us onLinkedInandFacebook.

Location: Lancaster, TX

Division: Road Transport US
Job Posting Title: Project Manager, Domestic Transportation Operations
Time Type: Full Time

Summary

Know domestic transportation operations and love turning complex projects into solutions that actually work?

DSV is looking for a Project Manager, Transportation Operations to lead cross-functional projects that help improve how our Road transportation business operates, grows, and serves our customers. This individual contributor role sits at the intersection of domestic transportation, project management, operational improvement, technology, and business implementation.

You'll lead initiatives across FTL, LTL, freight brokerage, asset-based operations, customer implementations, technology, network optimization, and continuous improvement, partnering with teams across Operations, Commercial, Finance, Information Technology, Safety, Equipment, Customer Success, and other areas of the business.

This isn't a project management role focused solely on timelines and meetings. You'll dig into transportation processes and performance, help solve operational challenges, coordinate customer and business implementations, identify opportunities to improve efficiency and service, and turn business needs into practical, scalable solutions.

From new customer implementations and TMS enhancements to network optimization and process improvement, you'll manage projects from planning through implementation and transition to ongoing operations, with a focus on delivering measurable results.

If you understand domestic transportation and logistics, know how to bring people together around complex initiatives, and enjoy seeing your work translate into real operational impact, this could be a great next step.

Start Here. Go Anywhere.

Duties & Responsibilities

Project Management & Execution

• Lead cross-functional transportation and logistics projects from planning through implementation and transition to ongoing operations.
• Develop and manage project plans, including scope, objectives, timelines, milestones, deliverables, resource requirements, dependencies, risks, and success measures.
• Facilitate project meetings, establish responsibilities and action items, monitor progress, and maintain accountability for project commitments and timelines.
• Identify project risks, barriers, and dependencies and coordinate mitigation and resolution efforts.
• Manage multiple concurrent projects while balancing priorities, timelines, budgets, business requirements, and deliverables.
• Prepare and maintain project documentation, status updates, dashboards, performance reports, and presentations for stakeholders and leadership.

Transportation Operations & Continuous Improvement

• Lead projects designed to improve transportation operations, service quality, capacity utilization, efficiency, scalability, and financial performance.
• Evaluate FTL, LTL, brokerage, asset-based, and other transportation operations to identify opportunities for improvement and standardization.
• Analyze routing, scheduling, carrier utilization, transportation costs, service performance, operational workflows, and other data to identify trends, performance gaps, and improvement opportunities.
• Support network optimization, freight modeling, cost analysis, scenario planning, and other initiatives that inform operational and business decisions.
• Partner with Information Technology and operational teams on TMS enhancements, system implementations, automation solutions, reporting capabilities, and other technology-related initiatives.
• Develop and maintain SOPs, process maps, workflows, and implementation documentation to support consistent and scalable operations.
• Develop and monitor KPIs and other performance measures to evaluate project outcomes and operational effectiveness.

Customer & Business Implementation

• Lead or support new customer implementations, business expansions, transportation solutions, and significant changes to existing operations.
• Translate customer and business requirements into project plans, operational processes, timelines, and performance measures.
• Coordinate with customers and internal stakeholders throughout implementation to maintain alignment, address risks, resolve issues, and support successful delivery.
• Participate in customer meetings, business reviews, and project discussions to communicate progress, performance, and improvement opportunities.
• Support change management and adoption activities and ensure completed projects transition effectively into ongoing operations with defined ownership, documentation, processes, and performance expectations.

Cross-Functional Partnership

• Build and maintain collaborative relationships across Operations, Commercial, Finance, Information Technology, Safety, Equipment, Customer Success, and other business functions.
• Serve as the project lead for assigned initiatives, coordinating activities and influencing stakeholders across teams without direct reporting authority.
• Partner with customers, carriers, vendors, and other external stakeholders as needed to support project objectives.
• Travel as needed to support project implementations, customer meetings, operational reviews, site assessments, and stakeholder engagement.

Other Duties

• Perform other duties, responsibilities, and projects as required and assigned.

Qualifications & Experience

• Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Project Management, or a related field, or an equivalent combination of education and relevant experience.
• Three (3) to five (5) years of experience in transportation, logistics, supply chain, project management, or a related field.
• Experience leading or coordinating cross-functional projects involving multiple business functions and stakeholders.
• Experience within domestic transportation operations, including FTL, LTL, freight brokerage, asset-based transportation, or related operations preferred.
• Experience managing multiple concurrent projects while balancing competing priorities and deadlines.
• Experience with customer implementations, operational improvements, technology implementations, network optimization, or continuous improvement initiatives preferred.
• Working knowledge of transportation management systems (TMS) and related operational platforms preferred.
• Lean, Six Sigma, PMP, CAPM, or similar project management or continuous improvement certification preferred.

Skills & Competencies

• Strong project management skills with the ability to plan, coordinate, and drive initiatives from concept through implementation.
• Strong understanding of transportation and logistics operations and related business processes.
• Strong analytical and problem-solving skills with the ability to evaluate operational and financial information and develop practical recommendations.
• Strong stakeholder management and influencing skills with the ability to build alignment and drive results across teams without direct authority.
• Effective written, verbal, presentation, and facilitation skills with the ability to communicate with operational teams, business partners, customers, and leadership.
• Ability to manage multiple projects and priorities while maintaining timelines, deliverables, and attention to detail.
• Process improvement mindset with the ability to identify inefficiencies and develop scalable solutions.
• Ability to work independently and collaboratively in a fast-paced, cross-functional environment.
• Proficiency in Microsoft Office, including Excel, PowerPoint, Word, Outlook, and Teams.

Physical Demands

The position primarily involves sedentary work in a professional office environment. The employee is regularly required to remain in a stationary position for extended periods while working at a computer, participating in meetings, and communicating by phone or virtual platforms. Frequent use of hands and fingers is necessary to operate a keyboard, mouse, phone, and other standard office equipment.

The role requires regular verbal and written communication and the ability to exchange accurate information with customers, carriers, business partners, operational teams, and leadership. The employee may periodically move about the office and may occasionally lift or move office materials weighing up to approximately 15 pounds, including files, documents, or a laptop.

The role may require travel to DSV locations, customer sites, carrier facilities, terminals, warehouses, or other operational environments. When visiting operational facilities, the employee is required to follow applicable safety requirements and use appropriate personal protective equipment when required. Flexibility in work hours may occasionally be necessary based on project implementations, operational requirements, customer needs, or travel.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position within the described physical demands and work environment.

For this position, the expected base pay range is $90,000.00 - $105,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV - Global transport and logistics

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.

Start here. Go anywhere.

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