Residence Director

The Residence Director is responsible for providing leadership, management, and direction for a comprehensive residential education program for a residence hall and/or apartment community housing between 400-900 students. The Residence Director is responsible for implementing the department's residential curriculum focused on belonging for residents. The Residence Director is responsible for developing and maintaining a safe and inclusive residential learning environment that promotes the overall development of residents and is supportive of the academic mission of the University. In collaboration with the building management team, the Residence Director is responsible for managing and overseeing a variety of educational, administrative, and operational functions associated with the management of the residential community. The position reports directly to an Assistant Director of Residential Life.

• Location and Work Environment: The work is performed mainly in an office setting.
• Work Schedule: This position is an exempt position; the typical working hours are from 8:00am-4:30pm CST. Meetings outside of this time may encompass supervisory responsibilities, high priority events, crisis response, and more (i.e. opening, closing, weekly staff meeting etc.).

Primary Responsibilities:
Residential Education and Support (40%)

• Develop and implement a comprehensive student development program which advances the departmental residential curriculum.
• Implement lesson plans to facilitate student learning and connect to the learning outcomes of the residential curriculum.
• Plan and coordinate academic and identity related services and programs in collaboration with Living Learning Community partners (where applicable).
• Oversee and administer the student conduct system for residents within the campus residential community and serve as a residential system hearing officer with authority up to and including contract termination.
• Coordinate on-site and front-line care-based response to incidents, including those that are highly complex in nature (i.e. sexual misconduct, alcohol and drug related behavior, mental health concerns, bias incidents, roommate conflicts support, and community conflict).
• Provide direction and leadership for student engagement and student leadership initiatives and programs within the residential community.
• Assist in providing leadership and project development to residential life committees focused on educational initiatives.
• Assist with development of the residential life strategic plan, annual work plan, and provide input for the 10-Year Capital Plan.
• Review student satisfaction survey results and determine strategies to address residential concerns.
• Center the needs and experiences of those facing identity-based and other barriers and respond by providing support, space, and advocacy.

Supervision (35%)

• Supervise, train, and evaluate either 1 Assistant Residence Director (a full-time professional staff member, applicable for 7 of the 9 Residence Director positions) or 1 Community and Engagement Intern (a student staff position, applicable for 2 of the 9 Residence Director positions).
• Participate in the selection, supervision, training, and evaluation of 12-26 Community Advisors.
• Lead the development and facilitation of weekly staff meetings and intentional one-on-one meetings with student staff.
• Assist with the training of student staff members within Housing Operations, Facilities, and Conferences and Event Services.
• Develop and implement strategies to recruit, retain, and support a diverse staff that can serve and support all populations.
• Serve as a resource on University and departmental policies and procedures.

Residence Life Operations (20%)

• Oversee, monitor, and implement safety initiatives for the residential community that promotes a safe physical and psychological environment for students and guests.
• Manage and monitor the residential community's student and staff engagement budgets of approximately $175,000-$235,000.
• Serve as a member of the building management team consisting of the Facilities Supervisor, Hall Operations staff member, Dining Service Manager (where applicable), and Assistant Residence Director (where applicable) to collaboratively address relevant community needs.
• Monitor custodial/maintenance functions, residential dining operations, and information desk/business office areas and report concerns/problems to the Facilities Supervisor, Dining Services Manager, and Hall Operations staff member.
• Assist with operational functions that support residents in the community (e.g., assisting with Assignment Change Requests, following up with students not registered for a full credit load).
• Serve as the 24/7 on-call professional staff person for the on-campus residential system on a regularly scheduled rotation with other professional staff members to provide direct crisis response to incidents involving residents (including onsite response as needed).
• Respond to outreach from residents' parents/family, University colleagues, etc. in a timely manner to address concerns.
• Provide assistance, as needed, to oversee and monitor the Business Office, 24/7 Information Desk operation, security monitor program, occupancy, summer conferences, and student conduct processes in the building.
• Provide leadership for special projects as assigned including coverage of responsibilities due to staff openings.
• Maintain an inviting office space and updated community displays where applicable.

Outreach (5%)

• Work collaboratively with staff from other University departments to provide learning, services, support, and programs for residents.
• Work collaboratively with University Dining Services personnel to support a high quality residential dining program for students.
• Participate in recruitment and marketing activities in conjunction with the Admissions Office and represent Housing and Residential Life at various recruiting events and functions.

Required

• BA/BS degree plus at least one year of relevant experience.
• Knowledge of housing operations on a college campus.
• Two years of housing or student affairs related leadership experience in a college or university setting.
• Demonstrate commitment to Diversity and Social Justice.

Preferred

• Master's degree in college student personnel, education, psychology, leadership, or a closely related field or BA/BS plus at least three years of relevant experience.
• Demonstrate commitment to the educational potential of residence life.
• Skills in the following areas: communication/public speaking, organization/planning, and administration.
• Previous experience supervising residential life student staff.
  

Pay Range: $49,585.29 + 2-bedroom apartment, meal plant; depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Faculty and P&A Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

While our salary ranges provide a framework, it is important to note that most of the
time, the initial pay may not reach the maximum of the range. This approach ensures
that compensation reflects the value and unique contributions of each candidate while
maintaining equity within our organization. As part of our commitment to fair and
equitable compensation, please be aware that the salary offered to incoming candidates
will be based on their individual credentials and experience.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail jobcentr@umn.edu.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by Forbes as a Best Employer for Company Culture (2026), Best Employer for Women (2023, 2025, 2026), and Best Employer by State (2022-2026). In 2026, we also received Culture Excellence & Industry Awards recognition for employee appreciation and work-life flexibility.