Application Analyst III

Job Title: Application Analyst III

Location: System Business Office

Department Name: IT&S Radiology Systems

Req #: 0000267452

Status: Salaried

Shift: Day

Pay Range: $100,000.00 - $140,400.00 per year

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Application Analyst 3 manages more complex application build, workflow analysis, testing, documentation, and customer support with minimal supervision.

This role applies advanced subject-matter knowledge to resolve issues, supports integrated workgroups, contributes to small or medium build efforts, and serves as a knowledge resource for Level 1 and 2 analysts.

A typical day as an Analyst may look like:

• Lead assigned application design and build activities with minimal supervision, including workflow analysis, configuration, testing, upgrades, enhancements, and application modifications
• Coordinate with Operations and stakeholders to evaluate current-state workflows, identify workflow enhancement opportunities, and translate requirements into technology solutions
• Perform and oversee analysis of necessary application modifications using comprehensive subject matter knowledge to address complex build and support issues
• Provide advanced troubleshooting, go-live, post go-live, and on-call support for implementation, upgrade, enhancement, and maintenance activities
• Maintain customer and project communication through detailed ticket updates, issue documentation, resolution notes, and oral and written communication to project teams
• Document workflows, system changes, decisions, risks, issues, governance materials, and version-controlled project artifacts
• Develop future-state materials, test scripts, change readiness content, and documentation for new systems, version upgrades, and system modifications
• Project manage small to medium-scale builds, ensuring issue tracking, resolution, closure, and change control processes are followed
• Collaborate across application, training, operational, and departmental teams to ensure build, documentation, and support activities remain aligned
• Serve as a knowledge resource and preceptor for Level 1 and Level 2 analysts, validating work and supporting staff development
• Monitor application enhancements, industry trends, and future enterprise impacts to inform recommendations within assigned scope
• May perform other duties as assigned or directed by management
• Knowledge, Skills, & Ability: Advanced application knowledge: demonstrates comprehensive subject matter knowledge of assigned applications, workflows, system configuration, and support processes to resolve complex build and operational issues
• Critical thinking and problem solving: analyzes information from multiple sources, evaluates workflow impacts, identifies root causes, and develops effective recommendations or mitigation plans
• Workflow analysis: evaluates current-state workflows, identifies enhancement opportunities, and translates operational requirements into practical technology solutions
• Communication: communicates clearly and professionally with customers, operational stakeholders, application teams, project teams, and leadership through written documentation, ticket updates, and verbal communication
• Collaboration and stakeholder engagement: works effectively across application, training, operational, and departmental teams to align build, testing, documentation, and support activities
• Project coordination: organizes and manages small to medium-scale build efforts, tracks issues through resolution, follows change control processes, and supports timely completion of assigned work
• Documentation and governance: maintains accurate documentation of workflows, system changes, decisions, risks, issues, test scripts, governance materials, and version-controlled project artifacts
• Adaptability and learning agility: adapts to changing business needs, application enhancements, upgrades, and enterprise priorities while maintaining current knowledge of assigned systems
• Dependability and accountability: takes ownership of assigned work, completes tasks accurately and timely, manages competing priorities, and maintains attention to detail in a fast-paced environment
• Mentoring and knowledge sharing: serves as a knowledge resource for Level 1 and Level 2 analysts by sharing expertise, validating work as needed, and supporting staff development

You may be a fit for this role if you have:

• Demonstrated experience working with the assigned customer base, operational workflows, or application support processes preferred.
• Able to manage more complex application build, workflow analysis, testing, documentation, and customer support with minimal supervision.
• Knowledge and work experience with healthcare clinical or financial systems
• Knowledge of current clinical or financial system workflows and processes
• Experience supporting implementation, upgrade, enhancement, and maintenance activities
• Experience coordinating with Operations, application teams, training teams, and departmental stakeholders
• Experience documenting workflows, system changes, decisions, risks, issues, test scripts, and version-controlled project artifacts
• Experience supporting small to medium-scale build efforts, including issue tracking, resolution, closure, and change control processes
• Experience serving as a knowledge resource or preceptor for less experienced analysts

To Be Considered for this role, you must possess:

Education Required: Associate s degree with 2 or more years of relevant work experience. Additional Education Preferred: Bachelor s degree or equivalent years of relevant work experience. Licensure Required: Applicable application certification is required or expected as required for the assigned application. Certification must be maintained through required New Version Training (NVT), as applicable. For certain clinical applications, clinical licensure is preferred and may be required as specified in the applicable job aid. 4+ years of prior application, system build, support, healthcare, or related experience preferred.

Interested in learning more about our IT&S team? Check out this video from our leadership team! https://vimeo.com/1038366426/2f1c2a76a5?ts=0&share=copy

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

Paid Time Off including Vacation, Holidays, and Sick Time
Retirement Plans
Medical and Prescription Drug Insurance
Dental and Vision Insurance
Disability and Life Insurance
Paid Parental Leave
Tuition Reimbursement
Student Loan Planning Support
Flexible Spending Accounts
Wellness Programs
Voluntary Benefits (e.g., Pet Insurance)
Community and Volunteer Opportunities
Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
....and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer
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