Crime Victim Compensation Specialist (Criminal Justice System Specialist 1)

As a Crime Victim Compensation Specialist (Criminal Justice System Specialist 1) with the Pennsylvania Commission on Crime and Delinquency, you will play an important part in supporting individuals affected by crime. You will help victims understand their options and connect them with resources that can improve their stability. The position offers a supportive environment where strong communication and community partnership are valued. If you are looking to grow your career while making a meaningful impact, apply today!

This position focuses on assisting victims, families, and service providers with the compensation process while supporting community outreach in Philadelphia County. It requires strong communication skills, detailed program knowledge, and regular coordination with many partners. As a Crime Victim Compensation Specialist (Criminal Justice System Specialist 1), you will perform the following duties:

• Outreach Support: Build and maintain relationships with service providers, law enforcement, employers, and others to help move claims forward
• Issue Resolution: Address concerns, explain program rules, and assist with completing documentation needed for claim decisions
• Technical Guidance: Offer information sessions and provide direction to allied professionals about the claim process and their responsibilities
• Program Knowledge: Maintain understanding of statutes, regulations, policies, and procedures related to the Victim Compensation Assistance Program
• Claim Collaboration: Coordinate with claim specialists and supervisors to identify when follow-up is needed for claim progress
• Communication Duties: Participate in staff meetings, share updates, and take part in training to strengthen job skills

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Travel is required.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Philadelphia. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Successful completion of the commonwealth's Criminal Justice System Specialist Trainee program; or
• One year of professional experience in criminal or juvenile justice, law enforcement, or victim services, and a bachelor's degree in the social or behavioral sciences, criminal justice, law enforcement, or a related field; or
• An equivalent combination of experience and training.

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirement:

• You must pass a background investigation.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.