IT Infrastructure Lead

Position Summary

Our Quick Coupling Division is looking for an IT Infrastructure Lead to provide maintenance of existing IT infrastructure in support of divisional/Group/Corporate strategic objectives while researching & implementing new technologies.

Parker Hannifin is a Fortune 250 global leader in motion and control technologies and systems with $21.5B in revenue in 2026. Parker's Quick Coupling Division is the largest manufacturer of quick couplings in the world. A quick coupling is used to provide a fast, make-or-break connection of fluid or gas transfer lines. Our plants provide critical equipment for many different industries including Agriculture, Construction, and Data Processing.

Responsibilities

• Supports Division/Group/Corporate Information Technology objectives & standards.
• Provide technical assistance/coaching to junior level infrastructure employees.
• Act as a subject matter expert in support of the Group infrastructure value streams.
• Maintains existing IT infrastructure systems - corrects issues & enhances current functionality.
• Research and present new technologies that will enhance productivity & security.
• Provides user support in the areas of software development, troubleshooting of desktop and laptop computers, printers, and fine-tuning/configuration of servers and networks.
• Support a variety of applications including shop floor control, bar coding equipment, work stations and Window based servers.
• Achieve IT security objectives to minimize internal & external risks.
• Comply with all regulations related to government contracts, data privacy, & risk management.
• Maintain effective communication with supervisor/divisions/Group/Corporate employees.
• Be cost effective within the operating budget established for IT related functions.
• Maintain safety requirements and promote safety practices.
• Maintain quality standards
• Less than 10% overnight travel to support division locations, with day travel to local production facilities as needed.

The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Qualifications

Education & Experience

• BS degree in Computer Science or other IT related degree required.
• Technical certifications such as A+ or MCSE preferred.
• 5-10+ years of IT infrastructure experience, 2-5 years experience within manufacturing environment.

Technical Skills

• Proficiency with Microsoft Windows operating systems.
• Knowledge of network architecture and LAN/WAN support.
• Experience installing, configuring, and troubleshooting PCs.
• Working knowledge of Active Directory, SCCM, and Group Policy Objects (GPO).
• Experience with VMware and/or Hyper-V virtualization technologies.
• SQL database administration experience.
• Familiarity with Virtual Desktop Infrastructure (VDI).
• Support experience with wireless controllers and access points.
• Terminal Services experience, including thin-client environments.
• OT and/or IoT experience.
• Knowledge of backup and disaster recovery procedures.
• Software and hardware support for PCs, laptops, servers, printers, tablets, thin clients, mobile devices, Cisco switches, and related equipment.
• Help Desk support experience.
• Proficiency with Microsoft 365 applications, including Word, Excel, and PowerPoint.

Personal Skills

• Ability to communicate effectively and build strong relationships with employees and vendors.
• Strong internal and external customer-service focus.
• Strong written and verbal communication skills to gather information and communicate solutions.
• Ability to maintain effective communication with supervisors and colleagues.
• Strong time and project management skills.
• Self-motivated and able to work independently or collaboratively as part of a team.

Pay, Benefits, Work Schedule

Competitive Compensation

• Pay Range: $99705 to $174575 annually
• Participation in Annual Incentive Program

Benefit & Retirement Plans

Parker offers competitive benefit programs, including:

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
• Career development and tuition reimbursement.
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
• Paid Time Off and Company-Paid Holidays.
  

Equal Employment Opportunity

Additional Comments:

The essential functions have been provided as example of the type of work performed by employees assigned to this job classification. The company reserves the right to modify the work assignments and/or to make reasonable accommodations so that qualified employees can perform the essential functions. The job description is not intended to be an inclusive list of duties and responsibilities. It is intended to describe the general nature of the position.

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission

Drug Tests

Drug-Free Workplace
In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.